Published by My.com B.V. on Jul 24, 2024

Report an issue with VK Play.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with VK Play?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of My.com B.V. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact VK Play image 1 contact VK Play image 2

VK Play Customer Insights

1. Don't get this.I used to be able to join to my Steam Armored Warfare account, now i can't because of the integration, there's no option to login by using my Steam accountIf you use steam it's almost useless, tried watching adds to get in game currency but they just nerfed the lootboxes to the ground, I was getting at least 1 sovereign per box but now 1 sovereign every 5 boxes not to mention a lot of the adds redirects to browser links to install random apk's, pure malware application.

2. It also needs a lot of time to refresh so I get an add (And hope it isn't thongs so I don't have to reload my phone and hope it works then) fix this now.A very good app for getting gold for useful tools and armored vehicles for the best tanks battle game.

3. The amount of malware mygames app is sharing is excessive, how were they allowed to post this app on the play store?The app does give you a chance for free gold, however.. I myself haven't gotten more then 20 gold, from what I see from the winnings tab of who won the big ones has all been 20 gold.

4. Free gold is free gold, but it would be nice for a better chance at the higher gold since us watching these adds is giving you money from the people advertising.

5. Hook people in with the possibility of free stuff and then make them sit there watching adverts! What kind of company are you? I thought this would actually be linked to the game some how (for me conquerors blade).

6. They are just there and you get a bunch of them and that's annoying.I would like to know if there is a way to change the language to English in all aspects?, and also I am having trouble getting authorized trying to login.

7. And I also keep getting error code 90 on Guild of Heroes, and I cant read what ever language it is is there a way to change it?I hate this app.

8. Then I tried to contact the game to get it that fixed and could not reach anybody so I reached out to support they did nothing but give me the link I already had.

9. I got the account back then new problem that I got to play my game once and it reset.

10. I figured it might be like the fifa companion app where I would be able to change assigned doctrines and attires.

11. Also, some armored vehicles have infantry crew which could be deployed wherever you consider helping you to win.What a shocking app.

Steps to Troubleshoot & Fix VK Play Issues

1. Fix VK Play Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VK Play: Restarting the app will resolve most errors.
  2. Update the VK Play App. Here is how:
    1. On Android goto PlayStore » Search for "VK Play" » Open VK Play » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VK Play » click "UPDATE".
  3. Clear VK Play app cache: Clearing cached data will force your app to retrieve the latest data directly from VK Play servers.
    1. On Android, goto Settings » Apps » Select "VK Play" » click Storage » click "Clear Cache".
  4. Check VK Play app permissions. If any of these permissions required to use your device's features are disenabled, VK Play might not work.
  5. Uninstall and reinstall VK Play. If nothing else has worked, completely uninstall VK Play then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VK Play not working


2. Fix VK Play Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VK Play be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VK Play not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VK Play may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer