Published by MVTrail Tech on Nov 14, 2023

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Why should I report an Issue with Photo Watermark?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MVTrail Tech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Photo Watermark Customer Insights

1. Also, if the ad-free version could be a one-off purchase instead of monthly subscription, I would get it without much hesitation.Great functionality for a free a app, just wish there was the option to add a watermark to multiple photos at the same time.

2. I believe creators and developers should be paid for their work but i just don't like automatic payments coming outEDIT: Ok, I think I finally figured out what happened! I think the latest update changed how files are named so now the newest saves are at the END of the folder instead of the beginning.

3. Also missing the option to set the quality of the output image, the resolution is greatly reduced after processing.Been using this app for so long but suddenly all the new photos are settled at the end of the album.

4. It's solid, reliable, and easy to use! I just wish that ad removal were available through a one time purchase instead of an ongoing subscription.

5. It is workable... But pretty dang annoying.I had purchased the version to not have ads and now it has been replaced with a subscription version.

6. I can no longer save my watermarked images which renders the app completely useless.The app itself is great, and I've been using it for a long time.

7. But for some reason, my pix all come out rotated 90° counter-clockwise... and there isn't an option in the app that allows me to rotate it before doing my watermark.

8. I would like to get the paid version but do not want to do a subscription.

9. Fix!Really easy to use and have so many different ways to watermark our photos.

10. If someone has already paid for it, they should be allowed to continue to use/keep that version rather than be forced to pay a monthly fee instead.

11. Docking 1 star for the inconvenience but so glad I get to use this app again! ORIGINAL: I don't really care that there's an obnoxious ad that was added when opening the app but this latest update created glitches.

Steps to Troubleshoot & Fix Photo Watermark Issues

1. Fix Photo Watermark Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photo Watermark: Restarting the app will resolve most errors.
  2. Update the Photo Watermark App. Here is how:
    1. On Android goto PlayStore » Search for "Photo Watermark" » Open Photo Watermark » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Watermark » click "UPDATE".
  3. Clear Photo Watermark app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Watermark servers.
    1. On Android, goto Settings » Apps » Select "Photo Watermark" » click Storage » click "Clear Cache".
  4. Check Photo Watermark app permissions. If any of these permissions required to use your device's features are disenabled, Photo Watermark might not work.
  5. Uninstall and reinstall Photo Watermark. If nothing else has worked, completely uninstall Photo Watermark then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photo Watermark not working


2. Fix Photo Watermark Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photo Watermark be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photo Watermark not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photo Watermark may not be able to connect to the Internet when running in the background.

Reported Issues

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