Contact Music Player Customer Service

Why should I report an Issue with Music Player - Mp3 Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Music Hero - Best Free music & audio app developer to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It provides 18 professional music genres presets for your choice(Hip-hop, Rock, Dance, Pop, Latin, Metal, Classical, Folk, Headphones... ☆ Media Player supports all weird audio formats.

2. This MP3 Player supports all popular sound formats such as MP3, WAV, WMA, AAC,FLAC etc. ☆ Offline Music Player can quick search all offline music files.

3. Music Player - Mp3 Player with powerful built-in equalizer will highly improve your sound quality.

4. With professional audio decoding technology, the music booster in this music App will improve your sound quality to let you enjoy the best music.

5. The Music Equalizer enables you to adjust your sound tracks with a 10 band equalizer and enjoy a powerful bass amplifier.

6. Let you enjoy an amazing Media Player which has hundreds and thousands of popular music.

7. This is an online and offline Music Player for you to listen to free music anywhere anytime.

8. You can browse and play your music by albums, artists, songs, playlists, folders.

9. And you can also search your free music offline.

10. You can watch the wonderful visual sound spectrum at the same time you listening to songs.

11. All the sound spectrums move according to the audio rhythm.

1. I love this app and been using it for a long time now, but recently (since yesterday) my music stops playing after 30-60 secs after playing, is there a known reason why this may be? I've tried countless times and looked at settings, maybe I'm missing something? In addition to the music stopping, the app closes on it's ownI've always used music hero because you dont need an active connection to listen to what you love most.

2. Seriously, some days I'm just looking for that 1 tune to get in the zone when I'm working & having a 10 to 30 second ad pop up inbetween every 2 seconds when switching songs is REALLY stress inducing on a rough day.This is an amazing app to listen to music with! I have a seperate app that I download files with and it detects all of my music! I used to use Riff Studio and get angry every time I downloaded music because it wasn't detected.

3. This is literally the only app that plays ALAC and the full screen ads is the only downfall of it to me.Ive had this app for years and loved ut, recently its terrible, unresponsive, music stops for no reason, songs dont want to open, music stops when app is minimized.

4. Only things I'd like to see from this app in later update is a search engine so you dont need a separate app to download music and for the equalizers to be actual equalizers instead of it showing just the song being played and not any background sounds to come up in the movement.

5. but for some reason it was fine the all of a sudden my music would stop playing and the bar wont be at the top.

6. I also used to be able to pause music by pressing the power button on my headphones, which suddenly isn't working anymore, even though I can still control volume from them just fine.

7. I cant run on my running and listen to my music because if you open a next app music shuts down.

8. That's what I get for updating my phone, I guess.Ive tried a lot of music apps but I always end up coming back to this one.

9. I like this one a lot because its pretty simple to use, and offers a lot of features for organizing and listening to your music.

10. Even scrolling down through my music list causes it to freeze.

11. I just had a terrible run because my music keeps cutting out.

1. Fix Music Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Music Player: Restarting the app will resolve most errors.
2. Update the Music Player App. Here is how:
   1. On Android goto PlayStore » Search for "Music Player" » Open Music Player - Mp3 Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music Player » click "UPDATE".
3. Clear Music Player - Mp3 Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Music Player servers.
   1. On Android, goto Settings » Apps » Select "Music Player - Mp3 Player" » click Storage » click "Clear Cache".
4. Check Music Player app permissions. If any of these permissions required to use your device's features are disenabled, Music Player might not work.
5. Uninstall and reinstall Music Player. If nothing else has worked, completely uninstall Music Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Music Player not working

2. Fix Music Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Music Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Music Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Music Player may not be able to connect to the Internet when running in the background.