Contact Music Player Customer Service

Why should I report an Issue with Music Player - MH Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Music Hero - Best Free music & audio app developer to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If this doesn't change I'm deleting the app, the whole point of it is to listen to music and I can't even do that anymore :(I love this app!!! I play 🎸 guitar and I play by ear and I can follow along perfect! So many different genres to adapt to!!! My only problem now is after getting about 800 songs and or full albums it stopped keeping selections in my playlist,but technology is really in the swing with true ability.....thanks so Much! 💖💞💕💓I hate this app it can't even play a song when you turn it off or get out of the app wich is the whole point of music so you could be listening to music when you want to and have your phone of! I know when you first open the app there is a little passage where it says lots of things and stuff but anyways this app is horrible no wonder it's free!! It was a waste of my time probuly if you got it too it would be a waste of time too!!!!!Ive been using th...

2. Nothing i type in works, and I can no longer add songs to my playlists because of it.As an update to my review, it is months later and I am still 100% happy with this amazing music app, it has literally found every song ever searched for, and no bugs or problems after nearly two years.. This Is how you run an app people... Amazing job guys..Cannot now search for new music, and some of the radio channels have disappeared.

3. Annoying at Times especially if there's need to change songs quickly i.e. swearing and kids are around to hear it, then it doesn't just skip to the next song it will have ad pop ups to go through before the songs can be changed and continue the Music.Up until an hour ago I would have rated this app 5 stars.

4. Oh err, I had to add a screen lock programme to enable music play in pocket(double tap on part of screen to unlock) , maybe add that in app, otherwise can't think of any way to improve it.Love the app only down fall is the advertisement overriding the music whenever the screen is touched while the app is open.

5. So, if you never intend to listen to anyone else's playlist, i suppose it'll be fine for a much longer time than it was for me.Good music, great videos, both nostalgia and modern.

6. That sucks.This app has been working perfectly fine for ages, it was my fave app to listen to music on.

7. But recently when I've tried searching for music, it comes up saying there are no songs.

8. Absolutely loved this app and was by far the best music app out there..... 5 star rating!! Please, please, please fix the problem.

9. Easy to use, songs I wanted were accessible, it was working great.

10. Then it stopped allowing me to search for songs.

11. Things ive been able to search before now shows up as nothing found.

1. Fix Music Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Music Player: Restarting the app will resolve most errors.
2. Update the Music Player App. Here is how:
   1. On Android goto PlayStore » Search for "Music Player" » Open Music Player - MH Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music Player » click "UPDATE".
3. Clear Music Player - MH Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Music Player servers.
   1. On Android, goto Settings » Apps » Select "Music Player - MH Player" » click Storage » click "Clear Cache".
4. Check Music Player app permissions. If any of these permissions required to use your device's features are disenabled, Music Player might not work.
5. Uninstall and reinstall Music Player. If nothing else has worked, completely uninstall Music Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Music Player not working

2. Fix Music Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Music Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Music Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Music Player may not be able to connect to the Internet when running in the background.