Contact NYU Wellness Exchange Customer Service

Why should I report an Issue with NYU Wellness Exchange?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Morneau Shepell Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It’s available worldwide in six languages (English, French, Korean, Simplified Chinese, Arabic, and Spanish). • Call or chat with a professional 24/7 who can help address concerns, including medical issues, academic stress, depression, anxiety, alcohol and other drug dependence, sexually transmitted infections and eating disorders. • Read interesting articles and watch videos on a range of health topics, produced specifically for busy students.

2. Created by clinical and cultural experts, The Wellness Exchange app helps NYU students succeed by providing easy access to extensive health resources.

3. Students can access the app anytime, anywhere to connect with a professional who speaks their language and understands their culture.

4. Download today to discover what The Wellness Exchange app can do for you.

1. Take advantage of this resource!It's a good app, love being able to text counselors, they always help me feel better.

2. And they really listen and help you think things through as if you were chatting in person.

3. This is a great way to break the ice on your first time talking to a professional.

4. Thank goodness for this app! Do not hesitate to use it, especially if you have never spoken to a counselor before.

5. I wish the articles on the homepage would update more regularly though.

1. Fix NYU Wellness Exchange Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NYU Wellness Exchange: Restarting the app will resolve most errors.
2. Update the NYU Wellness Exchange App. Here is how:
   1. On Android goto PlayStore » Search for "NYU Wellness Exchange" » Open NYU Wellness Exchange » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NYU Wellness Exchange » click "UPDATE".
3. Clear NYU Wellness Exchange app cache: Clearing cached data will force your app to retrieve the latest data directly from NYU Wellness Exchange servers.
   1. On Android, goto Settings » Apps » Select "NYU Wellness Exchange" » click Storage » click "Clear Cache".
4. Check NYU Wellness Exchange app permissions. If any of these permissions required to use your device's features are disenabled, NYU Wellness Exchange might not work.
5. Uninstall and reinstall NYU Wellness Exchange. If nothing else has worked, completely uninstall NYU Wellness Exchange then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NYU Wellness Exchange not working

2. Fix NYU Wellness Exchange Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NYU Wellness Exchange be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NYU Wellness Exchange not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NYU Wellness Exchange may not be able to connect to the Internet when running in the background.