Published by Moonfrog Group

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Why should I report an Issue with Diagonal?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Moonfrog Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Diagonal

1. Application is designed to perform wide range of calculations for rectangular triangles in one tap.

Diagonal Customer Insights

1. I use to check for square when building.Very good app for maysure manejment And check diagonalVery good app for use any construction site to find mesurement of digonalUseful little app.

2. Its been helping me find out the square when building houses.

3. May Allah reward you abundantly for this offline diagonal app.Did work, nice app.

4. It's so simple and easy to use app with zero stress.

5. Using android v11Excellent app.

6. Now stopped working.

7. Does it and does it well.

Steps to Troubleshoot & Fix Diagonal Issues

1. Fix Diagonal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Diagonal: Restarting the app will resolve most errors.
  2. Update the Diagonal App. Here is how:
    1. On Android goto PlayStore » Search for "Diagonal" » Open Diagonal » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Diagonal » click "UPDATE".
  3. Clear Diagonal app cache: Clearing cached data will force your app to retrieve the latest data directly from Diagonal servers.
    1. On Android, goto Settings » Apps » Select "Diagonal" » click Storage » click "Clear Cache".
  4. Check Diagonal app permissions. If any of these permissions required to use your device's features are disenabled, Diagonal might not work.
  5. Uninstall and reinstall Diagonal. If nothing else has worked, completely uninstall Diagonal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Diagonal not working


2. Fix Diagonal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Diagonal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Diagonal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Diagonal may not be able to connect to the Internet when running in the background.

Reported Issues