Contact Blackboard Classroom K12 Customer Service

Why should I report an Issue with Blackboard Classroom K12?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Blackboard Open LMS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. NOTE: This mobile app will ONLY work with Blackboard Classroom sites (powered by Blackboard Open LMS) that have been set up to allow mobile app usage.

2. Welcome to the Blackboard Classroom K12 Mobile App! We love feedback!

3. If you have any questions or comments, feel free to leave us a note and a rating on the Google Play Store.

4. Please reach out to your platform administrator to enable mobile app access on your Blackboard Classroom site.

1. It simply won't open.Will not open to work, keeps crashing.Doesnt work at all for us either should be taken off hereI won't even open.user unfriendlydoesnt openDoesn't connect ANYWHERE.

2. It is continuing to not work.

3. It has stopped working.

4. It has never worked.

1. Fix Blackboard Classroom K12 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Blackboard Classroom K12: Restarting the app will resolve most errors.
2. Update the Blackboard Classroom K12 App. Here is how:
   1. On Android goto PlayStore » Search for "Blackboard Classroom K12" » Open Blackboard Classroom K12 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blackboard Classroom K12 » click "UPDATE".
3. Clear Blackboard Classroom K12 app cache: Clearing cached data will force your app to retrieve the latest data directly from Blackboard Classroom K12 servers.
   1. On Android, goto Settings » Apps » Select "Blackboard Classroom K12" » click Storage » click "Clear Cache".
4. Check Blackboard Classroom K12 app permissions. If any of these permissions required to use your device's features are disenabled, Blackboard Classroom K12 might not work.
5. Uninstall and reinstall Blackboard Classroom K12. If nothing else has worked, completely uninstall Blackboard Classroom K12 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Blackboard Classroom K12 not working

2. Fix Blackboard Classroom K12 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Blackboard Classroom K12 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Blackboard Classroom K12 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Blackboard Classroom K12 may not be able to connect to the Internet when running in the background.