Published by bone

Report an issue with Blackboard Student.
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Why should I report an Issue with Blackboard Student?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of bone to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Blackboard Student Customer Insights

Steps to Troubleshoot & Fix Blackboard Student Issues

1. Fix Blackboard Student Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Blackboard Student: Restarting the app will resolve most errors.
  2. Update the Blackboard Student App. Here is how:
    1. On Android goto PlayStore » Search for "Blackboard Student" » Open Blackboard Student » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blackboard Student » click "UPDATE".
  3. Clear Blackboard Student app cache: Clearing cached data will force your app to retrieve the latest data directly from Blackboard Student servers.
    1. On Android, goto Settings » Apps » Select "Blackboard Student" » click Storage » click "Clear Cache".
  4. Check Blackboard Student app permissions. If any of these permissions required to use your device's features are disenabled, Blackboard Student might not work.
  5. Uninstall and reinstall Blackboard Student. If nothing else has worked, completely uninstall Blackboard Student then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Blackboard Student not working


2. Fix Blackboard Student Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Blackboard Student be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Blackboard Student not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Blackboard Student may not be able to connect to the Internet when running in the background.

Reported Issues