Published by TEGNA on Jun 18, 2024

Report an issue with Central Texas News from KCEN 6.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Central Texas News from KCEN 6?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TEGNA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Central Texas News from KCEN 6

1. Our app features the latest breaking news that impacts you and your family, interactive weather and radar, and live video from our newscasts and local events.

2. Stay up-to-date with the latest news and weather in Central Texas on the all-new KCEN 6 app from KCEN.

3. This is the official app of KCEN and kcentv. com, the NBC affiliate serving Central Texas. Got feedback?

4. Let us know how we can make this the best app experience for you!

5. Send us a note at appfeedback@tegna. com.

Central Texas News from KCEN 6 Customer Insights

1. Still the same issue.Always stay up to date on your area, weather warnings and other personalized things without the overbearing annoying bombardment of to many notifications you didn't ask forGreat app!!! Great group of news anchors keeping us updated with all the latest news.The most accurate and dependable news and weather.

2. Forecasts are spot on! And the local news coverage, especially during this time of uncertainty, is excellent! Keep up the good work!We just moved to Central Texas and it's the way we've been able to check weather and local news stories.

3. I expect more and get more with KCEN TV6 app!A little difficult to navigate and find articles but once I was uzed to it I am completely happy.I moved from Texas years ago to help out my elderly parents but this app helps me stay in touch with what's happening in a place I dearly love.Application works on my galaxy 8 plus.

4. Coming from a large metropolitan area they do a great job for being a smaller station!Was a great app until it started to close out on me in the middle of trying to read a news article.

5. But not on my moms j7 , says it now not compatible after new update? Will this be fixed?I watch from England, Great channel, great crew.

6. Really enjoy Andy Andersen and Bill Hecke presentations.

7. I even uninstalled and reinstalled the app.

Steps to Troubleshoot & Fix Central Texas News from KCEN 6 Issues

1. Fix Central Texas News from KCEN 6 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Central Texas News from KCEN 6: Restarting the app will resolve most errors.
  2. Update the Central Texas News from KCEN 6 App. Here is how:
    1. On Android goto PlayStore » Search for "Central Texas News from KCEN 6" » Open Central Texas News from KCEN 6 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Central Texas News from KCEN 6 » click "UPDATE".
  3. Clear Central Texas News from KCEN 6 app cache: Clearing cached data will force your app to retrieve the latest data directly from Central Texas News from KCEN 6 servers.
    1. On Android, goto Settings » Apps » Select "Central Texas News from KCEN 6" » click Storage » click "Clear Cache".
  4. Check Central Texas News from KCEN 6 app permissions. If any of these permissions required to use your device's features are disenabled, Central Texas News from KCEN 6 might not work.
  5. Uninstall and reinstall Central Texas News from KCEN 6. If nothing else has worked, completely uninstall Central Texas News from KCEN 6 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Central Texas News from KCEN 6 not working


2. Fix Central Texas News from KCEN 6 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Central Texas News from KCEN 6 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Central Texas News from KCEN 6 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Central Texas News from KCEN 6 may not be able to connect to the Internet when running in the background.

Reported Issues