Published by Sinclair Digital Interactive Solutions on Jan 8, 2025

contact CNY Central Chat with our AI-based CNY Central Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with CNY Central?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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What users are saying

1. If I really want to read the story, I hace to gran my laptop, go onto the website search and hopefully find the article.I had this app for a good while, But now the app seems to not want to open up, after there was an update allI get is a white screen.

2. Most of the time when I tap on a news story from my notifications, it opens up the last story I was reading, and it's very hard to find the story I wanted to read about that was "breaking news" on my notifications.

3. Local events.How much longer are you going to keep the story about the idiot Florida Surgeon General and Governor on your website? The article has been on the site since March.

4. This has been happening for years, so must not be a priority for anyone to fix.Overall positive, but, when I get a story link sent to me, I click on it, it rarely opens the story.

5. I uninstall the app and then reinstall the app and the same thing it does not open up I have a white screen very irritating going to delete the app.

6. Now when I click on a news item, it repeatedly gives the message "Oops, something went wrong.". This has been the standard for a week.

7. Want to watch the 11 o'clock News and all it does is play a few ads and then the We'll right back message comes on and nothing.

8. Very irritated are to like to wake up and read what was going on locally.After the constant pleads from CNY to install their app, I did.

9. Don't bother installing!Can't open APP, just a white screen.

10. I like the older version of the app better because it always worked and with these update I cannot get any news.

11. Why offer something when you're not going to do it right? StupidI like the way stories are presented; that is the technology.

Steps to Troubleshoot & Fix CNY Central Issues

1. Fix CNY Central Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CNY Central: Restarting the app will resolve most errors.
  2. Update the CNY Central App. Here is how:
    1. On Android goto PlayStore » Search for "CNY Central" » Open CNY Central » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CNY Central » click "UPDATE".
  3. Clear CNY Central app cache: Clearing cached data will force your app to retrieve the latest data directly from CNY Central servers.
    1. On Android, goto Settings » Apps » Select "CNY Central" » click Storage » click "Clear Cache".
  4. Check CNY Central app permissions. If any of these permissions required to use your device's features are disenabled, CNY Central might not work.
  5. Uninstall and reinstall CNY Central. If nothing else has worked, completely uninstall CNY Central then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CNY Central not working


2. Fix CNY Central Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CNY Central be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CNY Central not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CNY Central may not be able to connect to the Internet when running in the background.

Reported Issues

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