Published by Gannett on Aug 27, 2024

Report an issue with My Central Jersey.
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Why should I report an Issue with My Central Jersey?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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My Central Jersey Customer Insights

1. This was DEFINITELY PURPOSELY DESIGNED to make it hard to navigate past the ADVERTISEMENT without clicking on the ad! .....Live ads also AUTOPLAY... LONGTIME USER NOW READY TO DELETE.......I AM A PAID SUBSCRIBER TO HOME NEWS TRIBUNE AND THIS IS PART OF MY SUBSCRIPTION!! NOT HAPPY ABOUT THIS STUNT!!After last update the text size in obituaries is so small you cant see it .

2. I've unistalled and reinstalled multiple times with no success.went from being free, to having to subscribe to be able to read full articles.

3. I would think that option would stand out and be easy to findDoesn't facilitate subscription changes or management such as temporary delivery holds.

4. New update has initiated full screen ads that make it very difficult to scroll through an article.

5. Ads cover the whole screen causing you to accidentally click on them while trying to finish reading.

6. Freezes all the time and articles don't open.Not sure how to search for a particular article.

7. Frequently asked questions says you can adjust the text size but you can't.

8. EXTREMELY DISAPPOINTED!There was nothing that I'm interested in.Very goodA good focus on high school sportsApp blows.

9. I do not like this app since it changed.The app shuts down when I attempt to view subsections of the app (especially HS Sports).

10. 1 star and uninstalling until fixed.

11. I loved this app.

Steps to Troubleshoot & Fix My Central Jersey Issues

1. Fix My Central Jersey Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Central Jersey: Restarting the app will resolve most errors.
  2. Update the My Central Jersey App. Here is how:
    1. On Android goto PlayStore » Search for "My Central Jersey" » Open My Central Jersey » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Central Jersey » click "UPDATE".
  3. Clear My Central Jersey app cache: Clearing cached data will force your app to retrieve the latest data directly from My Central Jersey servers.
    1. On Android, goto Settings » Apps » Select "My Central Jersey" » click Storage » click "Clear Cache".
  4. Check My Central Jersey app permissions. If any of these permissions required to use your device's features are disenabled, My Central Jersey might not work.
  5. Uninstall and reinstall My Central Jersey. If nothing else has worked, completely uninstall My Central Jersey then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Central Jersey not working


2. Fix My Central Jersey Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Central Jersey be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Central Jersey not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Central Jersey may not be able to connect to the Internet when running in the background.

Reported Issues