Contact Houston News from KHOU 11 Customer Service

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1. Some times I tap the notificarions that appear, and they lead me to a blank page instead of the news article, but I can access those stories when I open up the app.The app, KHOU 11, provides a way to see the weather, in a simple, but informing way.

2. If I miss the news on TV I can always rely on this app to provide up to date, as well as past, news, weather and traffic conditions in a easy to read and easy to find format.

3. It was really frustrating to spend 20+ minutes downloading the long video ads, then have the service lock up before you could get important news and weather.I hope this app improves.

4. Sadly, when they did the upgrade they apparently decided that visually impaired people didn't need to read the news.

5. (Rate app, popped up during use..irritating..). Upon further use, I have to say that the notifications are to me, useless as, when selected from the notifications bar, the app opens, but not to the topic which the notification was about in the first place.

6. Can you find a way to let someone be tortured by 1 ad and then see 3 clips before torturing is again? What about a version where we can pay a fee for ad free?I have used the KHOU app for years.

7. I can also use it to provide instant information on current or 10 day forecasts of weather conditions in areas I am traveling to.

8. Now I get you need to generate some income to cover the costs of the app, but to be forced to watch the same 20 - 30 second ad every time I want to watch a clip seem a bit much.

9. I'm done, switching to abc13I love almost everything about the app, but there is 1 thing that just makes me nuts when I'm trying to navigate and see the more detailed items.

10. It's just unfinished.I'm very glad to have the app! It has been so helpful in guidig me to look at the news more, and it works pretty well.

11. Every time I'm reading a article it has parts where the sentences just stop in the middle and trails off leaving you guessing.

1. Fix Houston News from KHOU 11 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Houston News from KHOU 11: Restarting the app will resolve most errors.
2. Update the Houston News from KHOU 11 App. Here is how:
   1. On Android goto PlayStore » Search for "Houston News from KHOU 11" » Open Houston News from KHOU 11 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Houston News from KHOU 11 » click "UPDATE".
3. Clear Houston News from KHOU 11 app cache: Clearing cached data will force your app to retrieve the latest data directly from Houston News from KHOU 11 servers.
   1. On Android, goto Settings » Apps » Select "Houston News from KHOU 11" » click Storage » click "Clear Cache".
4. Check Houston News from KHOU 11 app permissions. If any of these permissions required to use your device's features are disenabled, Houston News from KHOU 11 might not work.
5. Uninstall and reinstall Houston News from KHOU 11. If nothing else has worked, completely uninstall Houston News from KHOU 11 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Houston News from KHOU 11 not working

2. Fix Houston News from KHOU 11 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Houston News from KHOU 11 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Houston News from KHOU 11 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Houston News from KHOU 11 may not be able to connect to the Internet when running in the background.