Contact MuchBetter

Reported Issues

• Hello
  I can't login my account since yesterday
  They said to me false pass code or false phone number ...so I tried to change password and I send my picture with passport,but no response yet , it's emergency please because I need money this 2 days
  This is 2 number of tickets which explains my situation
  1228201
  1228059
  Phone number +79897914864

  — by Moattez 6 months ago




• Muchbetter an sich finde ich eigentlich wirklich gut habe nichts auszusetzen, aber an der App seit Tag eins, da kamen schon mehrere Updates und Verbesserungen allerdings denke ich dass sie sich wenig Gedanken machen darüber, was die Kunden denken, da sind viel zu viele Bugs, die Übersicht und Struktur sollte definitiv verändert werden, die Farbe und alles ist okey, und mein größtes Problem, dass man seine ..... Handynummer nicht selbst ändern kann oder wenigstens ein Support-Team besteht 24 Stunden, von mir aus Chat noch dazu, man hat keinen Button/Reiter für ein den Kontakt. Ein Tipp von mir, wenn ihr an diesen Stellen eine Verbesserung durchführt, werden sie die Sicherheit der Kunden gewinnen, und durch die bessere Übersicht ebenso, wirkt einfach seriöser und wäre Kundenfreundlicher. Mit freundlichen Grüßen

  — by Umut 1 year ago




• Muchbetter an sich finde ich eigentlich Super

  — by Umut 1 year ago




• Hello, I had made multiple withdrawals of 6950$ and one of 590$. So far I have recieved email confirmation of two of them which equals 6946 and the other of 586$ saying it will be in my account In 1-3 days but the other 21,000 has neither been processed and also have recieved any confirmation of the requests being recieved! I am beyond upset! With much better avoid this app at all costs otherwise you may not get paid. Because this is more money that I don’t know what’s happening with it than any complaint I’ve seen and I have proof I’ve requested these withdrawals!

  — by Alexander Johnson 1 year ago




• They aren't letting me use my m

  — by Logan 1 year ago




• I deposit on muchbetter 500 euro but it never go to leovegas casino and the casino need a reference nummber i mail muchbeter but they do nothing what must i do they must pay mine money back they lost it

  — by Gulcihan Ekinci 1 year ago




• Verify account friend sent money not arrived

  — by Chanya Buangern 1 year ago




• Mon compte MuchBetter est bloqué je n'ai jamais été en mesure d'accéder à mon compte MuchBetter depuis le 28octobre2020 il ne réponds a mes messages quand il m'envoie des liens ca ne fonctionne pas j'ai 250$ sur mon compte MuchBetter que je veux récupérer il mon bloqué mon compte MuchBetter sans raison références de transaction 20201028050146419

  — by Danielbeaudin 1 year ago




• I changed my phone number and was able to add funds to my account and I've been using muchbette for over years now but now you took my deposit but won't let me use it anywhere I'm trying to.why? This is soon stupid and frustrating you have no idea. It took you over a month to get back to me over another issue and I'm got waiting that long to use my funds. Fix it now

  — by Nav 1 year ago




• I contacted your support a lot but i didn't get response from you even once. I need your answer. Don't ignore your customer

  — by Julikier Yokoyama 1 year ago




• I made a withdraw to my SEPA account €60 on the April 28th and still have not arrived to my account yet and the balance on my card is €18.39 and I can't use my card WHY!? What is going on!? At last have the decency to answer this e-mail

  — by Vincenzo Pirillo 1 year ago




• Hi muchbetter. I’m still waiting for my money to be deposited into my bank account. On March 19 21 I withdrew $523 and I have not received it yet. I’ve contacted poker stars and they’ve said that yep my withdrawal went threw on their end and it was went to you. I’ve contacted gididat Alan’s they’re saying they’ve not yet received any of that money. So that leaves me with you guys to try and help me. 0please!

  — by Bronson Paul 1 year ago




• I added almost 30$ dollars in MuchBetter app and I came to know that MuchBetter doesn’t have gaming partner . I kept money for withdrawal through astropay card and they asked for verification details and I sent every details they asked . After all that my money never appeared in astropay card . I contacted them through mail lots of time yet I got zero response from them . Please help me through this .

  — by Vignesh Reddy 1 year ago




• hi i have been waiting for my e transfer of 3000 CAN i got my bank transfers but still have not received my e transfer for more then 3 days i would like my money please and once i received my funds i’d like to close this account but first where’s my money

  — by Laura Vell 1 year ago




• try to verify my account from past some weeks

  — by Salman Yousaf 1 year ago




• I had a withdrawal from a casino called generation vip of £200 and because my account was not verified they held the money and now ive verified myself on the app the £200 has bot been put into my account can anyone help id apprecaite a response?

  — by Sarah turner 2 years ago




• My muchbetter account is not working for about 4 months now and i have money inside and i have send so meaning Email to muchbetter and muchbetter do not want to open the account.

  — by Happy Esezobor 2 years ago




• I would like to withdrawl my money somtime today if possible for it go back into my bmo bank account and that’s where it came out of

  — by Darcy 2 years ago




• I have been trying to withdrawal 300 from my muchbetter account and it’s not allowing me to it’s been a week now

  — by Darcy 2 years ago




• I can't access or use the funds in my much better account keeps saying oops there was an error been trying to get it fixed for weeks

  — by Christopher Rose 2 years ago




• What has happened to MuchBetter, they used to be great prompt service. Withdrawals were handled accordingly, not anymore. I’ve had $1700 in my account for 10 days, it won’t let me withdrawal it. No response from support after multiple email attempts. Please help!

  — by Matthew Scott 2 years ago




• I have a pending withdrawal of $1350 since 9th Feb its still not processed .Nor is there any revert from u for my mails .Please process my withdrawal ASAP

  — by Nisheeta Barodekar 2 years ago




• This is the fourth time I write to you, hoping to get an answer... Twice it has happend that money was sent from my MuchBetter account but was not recieved on the page I was depositing the money to (mrgreen) . The casino says the money was rejected and that I have to contact you. They say the money should go back in my MuchBetter account. The first time this happened is several days ago, like 9-10days! What is this? Why is noone answering me? Have I been scammed or is it hope for me to get my money back again?? This is bullshit, I am missing over 60€

  — by Hege Therese Fjellstad 2 years ago




• My muchbetter ist already verified. When can I use my Account? My number is: 004915215350179

  — by Xenia 2 years ago




• I have a Problem with my Passcode. i sent you my id picture, my selfie,my billiing Adresse to verify my Account.
  My number is 004915215350179, ple Write as soon as you can

  — by Xenia 2 years ago




• Hallo ich brauche bitte dass sie antworten meine emails ich muss meine Konto verifizieren ich schicke alles was sie brauchen, mein Handynummer ist 015215350179... ich habe schon mein Ausweis geschickt aber ich kann mich nicht mit mein Passcode Anliegen.

  — by Xenia 2 years ago




• So I bought 250$ trough bank transfer (Bradesco) in 01/08/2021, and haven’t seen that money yet (01/15/2021). Which is worrying because bank transfers don’t usually takes so long, I’m very sad with the service you guys provide, especially because I paid very high on the dollar (not couting taxes, on the day I paid R$0.82 more), now the only thing I want is my money back, because couldn’t even get help on the app since I can’t get a response.

  — by Alisson Lucas Teixeira Ribeiro 2 years ago




• Werde Anzeige wegen Betrug erstatten. 015901760943, 12.01.2021, 100€ überwiesen 190€ wildz

  — by Kevin Römpke 2 years ago




• Ich komme nicht mehr an mein geld, Hilfe bekomme ich auch keine, werde um 7.30 zu Polizei gehen Anzeige wegen Betrug erstatten.
  015901760943, 12.01.2021, 100€ Überweisung 190 wildz

  — by Kevin Römpke 2 years ago




• Login suddenly no longer possible. 015901760943, 12.01.2021, € 190.60

  — by Kevin Römpke 2 years ago




• My account is blocked and can’t reset my password I wait for 3 transaction 2 of 300$ and an other one of 2500$ it’s blocked for more than a week and no answer. Jessy pare Kempffer 25/5/84 4505163281

  — by Jessy 2 years ago




• I need the 9% muchbetter has taken with all of my deposits. Read the fine print and nothing stated about a 9% deposit fee:)

  — by Caleb Dufresne 2 years ago




• I have tried hard to contact MuchBetter several times but can’t seem to get anywhere, anyhow I need to know how or where I can take a screenshot of my MuchBetter better profile that includes my acc# name and email, I need this because luckydays on line gaming will not release my pending withdrawal until they receive a screenshot shot of the aforementioned

  — by Johncmurray 2 years ago




• I withdrew 100Eur from muchbetter to my bank account 10days ago and the money is still not there. What is happening? Starting this thing is a scam, please help me. Regards

  — by Bernardo 2 years ago




• Jai ajouter 10$ par gigat et recu la notification et le email gigat confirmation mais jai zero ..... Ca commenve mal premiere transaction

  — by Melissa 2 years ago




• (481170)
  I will have now my money . Since 12 in noon i dont get answere

  — by Joel Semme 2 years ago




• I'm looking for an overview of my account no one has responded in 4 days

  — by Krystal Cameron 2 years ago