Contact Planning Center Headcounts Customer Service

Why should I report an Issue with Planning Center Headcounts?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Planning Center to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Planning Center Headcounts is an online mobile application that works with Planning Center Check-Ins to help keep track of any type of attendance, without needing to track specific individuals.

2. You won't need to write down your totals manually when you're done, since saving your count total will instantly update your headcount total in Planning Center Check-Ins.

3. Simply choose an existing event, then type of headcount you'd like to take attendance for, and your mobile device is instantly & conveniently converted into a digital handheld tally counter.

4. You must already have an account with Planning Center Check-Ins, as well as Counter permissions to use this app.

5. The Headcounts app works in conjunction with the times within Events in Check-Ins.

6. Taking attendance is made simpler, more accessible, and your data is instantly saved to your account & can be included in your attendance reports.

1. Truly invaluableWorked fine for a while, but now it freezes when I get to 83 people every single week.Very nice segment of the church management software (PC/Apple) for use on Droid)Super glitchy, freezes up, frustrating.Only get white screen.Great way to work with others.I only get white screen now.

2. Overall features are great, but has some technical issues.I've signed in with my planning centre credentials but I only get a white screen with nothing on it.

3. I've tried changing app settings and permissions and still this app doesn't work.Really amazing tool for conducting ministry headcounts.

4. I uninstalled it and reinstalled and still just a white screen.

5. The touch-to-count feature is awesome until I look down and see that it isn't accepting input anymore because it's frozen my phone (Pixel 6).

6. Great to see Planning Center add this tool.

7. I use this app every Sunday and noticed recently that it will freeze while using it after a few minutes.

8. I've waited to see if it just needs time to load, but nothing happens.

9. Will change the rating if it works again.Works as intended.

10. Hope it's resolved by Sunday.

11. I am the administrator and have permissions set to use it.

1. Fix Planning Center Headcounts Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Planning Center Headcounts: Restarting the app will resolve most errors.
2. Update the Planning Center Headcounts App. Here is how:
   1. On Android goto PlayStore » Search for "Planning Center Headcounts" » Open Planning Center Headcounts » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Planning Center Headcounts » click "UPDATE".
3. Clear Planning Center Headcounts app cache: Clearing cached data will force your app to retrieve the latest data directly from Planning Center Headcounts servers.
   1. On Android, goto Settings » Apps » Select "Planning Center Headcounts" » click Storage » click "Clear Cache".
4. Check Planning Center Headcounts app permissions. If any of these permissions required to use your device's features are disenabled, Planning Center Headcounts might not work.
5. Uninstall and reinstall Planning Center Headcounts. If nothing else has worked, completely uninstall Planning Center Headcounts then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Planning Center Headcounts not working

2. Fix Planning Center Headcounts Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Planning Center Headcounts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Planning Center Headcounts not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Planning Center Headcounts may not be able to connect to the Internet when running in the background.