Published by Planning Center on Nov 6, 2024

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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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What users are saying

1. It might have different keyed mp3s and even the wrong chord charts.Like many reviews here, I too have had problems with loging into planning center using my older android tablet since around October.

2. Great for keeping the entire team on track, knowing what songs we're doing and who is playing what instrument, who's on vocals and able to schedule more than just a couple weeks at a time.

3. Update: request: make songs downloadable in Android.I usually LOVE this app, but have been having trouble lately, and I'm not sure if it's just my new phone or a bug in the app.

4. I listen to the songs for the week in the car and prefer to do everything on the screen of the car than on my phone.I was having a problem getting the PDF files to open.

5. I wish we could access previous versions of the app that were backwards compatable.This app is a necessity for a worship team member, and it's a real quality of life increase using it, however the problems with this app are many and persistent.

6. It is super difficult to be driving to rehearsal while attempting to play different songs from this app.. makes me wonder how many accidents have occurred while using PC.

7. This is an inconvenient redesign and an unnecessary restriction as there may be times where a vocalist might need to contact a band member or any one else on a different team, or vice versa.

8. Prior to that, never had any problems but can no longer use music stand, which I LOVED using! My wife can log in just fine on her newer phone.

9. This actually decreases the functionality of this app by prohibiting interaction between people assigned to different teams who work together.**Edit as of 6/15: 2 star to 5 star review.

10. But in all, the app is extremely useful and does its job, even on an older device.Sometimes there are internet and connection issues, but over all, we have been using this app for about 4 years and are pleased with it.

11. I wish there was an option or sperate app for android auto and apple carplay to control the media player while driving.

Steps to Troubleshoot & Fix Planning Center Services Issues

1. Fix Planning Center Services Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Planning Center Services: Restarting the app will resolve most errors.
  2. Update the Planning Center Services App. Here is how:
    1. On Android goto PlayStore » Search for "Planning Center Services" » Open Planning Center Services » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Planning Center Services » click "UPDATE".
  3. Clear Planning Center Services app cache: Clearing cached data will force your app to retrieve the latest data directly from Planning Center Services servers.
    1. On Android, goto Settings » Apps » Select "Planning Center Services" » click Storage » click "Clear Cache".
  4. Check Planning Center Services app permissions. If any of these permissions required to use your device's features are disenabled, Planning Center Services might not work.
  5. Uninstall and reinstall Planning Center Services. If nothing else has worked, completely uninstall Planning Center Services then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Planning Center Services not working


2. Fix Planning Center Services Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Planning Center Services be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Planning Center Services not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Planning Center Services may not be able to connect to the Internet when running in the background.

Reported Issues

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