Contact HD iCAM Customer Service

Why should I report an Issue with HD iCAM?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 钟隆鹏 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. ThanksWas able to install no problem, but as soon as I changed the network it doesn't connect and doesn't turn on or off or sd card doesn't work.

2. I thought images were seen via Bluetooth or Wi-Fi.I have tried numerous times to get this camera to connect to the internet, however it always stays connected without internet.

3. It feels like I wasted my money on a camera that won't connect.Spent all afternoon trying to connect this to WiFi.

4. i undarstand the frustration of people who wrote the other reviews...it takes a lot of guessing and trial and error to get cameras added to app.

5. That may have something to do with it.Unable to read instructions or to add camera with trial and error.

6. Never should have changed it because now it doesn't show up in networks.ive never been able use the camera since new.

7. very dissappointed!!!The first time I installed HD ICAM it was like wow!! I couldn't stop watching and what I like most is that it offers the opportunity to record FantasticI bought this cam over 3 years ago and it worked fine.

8. Now that the app has been fixed...(Thanks developer) for not giving up and coming thru... I am enjoying my 4 cameras again.

9. Instructions misleading and not step by step for.at leaving room for hguesswork and error.

10. Have yet to connect , have had cameras for a month now.

11. Would not recommendCan't connect cameras.

1. Fix HD iCAM Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HD iCAM: Restarting the app will resolve most errors.
2. Update the HD iCAM App. Here is how:
   1. On Android goto PlayStore » Search for "HD iCAM" » Open HD iCAM » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HD iCAM » click "UPDATE".
3. Clear HD iCAM app cache: Clearing cached data will force your app to retrieve the latest data directly from HD iCAM servers.
   1. On Android, goto Settings » Apps » Select "HD iCAM" » click Storage » click "Clear Cache".
4. Check HD iCAM app permissions. If any of these permissions required to use your device's features are disenabled, HD iCAM might not work.
5. Uninstall and reinstall HD iCAM. If nothing else has worked, completely uninstall HD iCAM then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HD iCAM not working

2. Fix HD iCAM Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HD iCAM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HD iCAM not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HD iCAM may not be able to connect to the Internet when running in the background.