Contact minicam Customer Service

Why should I report an Issue with minicam?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yu Li Cam to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I setup the camera, and set password, when try to connect my tablet it finds camera but gives me invalid password.. I also found the camera never keeps the correct time.Cannot connect, manually or via LAN, either says "invalid ID" when I scan the QR code, or "No device can be found" when I a connected to the WiFi, and try to get device to show up that way... so I have a crappy digital clock now, that was supposed to be a hidden security camera.

2. Strong WiFi signal is absolutely required to take full advantage, because the camera image at 1080P is quite good for such a little device.The app works... but ran into some issues when trying to reconnect to camera with password after I got a new phone, also had same issue when trying to use my tablet.

3. The app controls the camera just fine; however, it injects intrusive adds, it transmits phone data to an undisclosed location, and worst if all it establishes permission to install additional software without the users knowledge or permission! Norton gives this app a hard fail on that last point - there is no reason why any app designer should do something like that!! Fix these egregious security issued, and I'd rate the app 5-stars.

4. First connect to local WiFi of camera, then launch minicam, add the camera, and lastly change WiFi connection to your WiFi SSID.

5. The PASSWORD thing got me THINKING...PLEASE FIX...I can connect to the camera and use it fine.

6. But it disconnects my phones wifi as soon as the camera connects.

7. So I cant ise my phone and the camera app at the same time.

8. Will NOT connect or even show up as an available WiFi device.

9. and the positive reviews are probably fake/people getting paid to lie.When connected to the cam live it will only stay connected for maybe 3 seconds then freeze and the connection will drop out.

10. Must be an app issue with remote connection.So i got the spy minicam...and i placed it were i want it to be...it work for a few, then it went offline ...so i try getting it going again, checking my connections .

11. Then i noticed that my password wasnt the same...so i continued to tinker with it and didn't get anywhere...it shows it running but no live VIDEO.

1. Fix minicam Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart minicam: Restarting the app will resolve most errors.
2. Update the minicam App. Here is how:
   1. On Android goto PlayStore » Search for "minicam" » Open minicam » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for minicam » click "UPDATE".
3. Clear minicam app cache: Clearing cached data will force your app to retrieve the latest data directly from minicam servers.
   1. On Android, goto Settings » Apps » Select "minicam" » click Storage » click "Clear Cache".
4. Check minicam app permissions. If any of these permissions required to use your device's features are disenabled, minicam might not work.
5. Uninstall and reinstall minicam. If nothing else has worked, completely uninstall minicam then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing minicam not working

2. Fix minicam Server issues & Internet Connection

1. Check network connection: An unstable Internet will make minicam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to minicam not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, minicam may not be able to connect to the Internet when running in the background.