Published by Miiskin on Dec 21, 2023

Report an issue with Miiskin Skin & Dermatology.
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Why should I report an Issue with Miiskin Skin & Dermatology?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Miiskin to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Miiskin Skin & Dermatology Customer Insights

1. It is for protecting your data in case you need to access it from other phone, but that is a premium feature, so that justification is not valid for free users, where you don't need that if the data would be stored offline .

2. Now if need to go figure out it it charged me even though the premium features are not working.Spent a lot of time trying to get the trial for the premium version and still couldn't.

3. I understand that you can't offer all for free, but that is what I'm ranking, what you do offer for freeApp is decent, however, you are required to subscribe to a free subscription with a credit card.

4. Also I find that it seems really easy to accidentally deleted your photos! Which is dangerous for a population that may be less technologically literate.It was a waste of time.

5. Lose second star for forced subscription and saved photos only for paid subscription to app.

6. Should have free version with ads and paid no ads.Downloaded, managed to dodge the default path to premium.

7. Plus they made it harder and more gimmicky to take a photo so you have to get someone's help taking photos especially for anything on your back.Didn't like.

8. The only thing I would add is to make the wider body areas more specific or allow someone to make their own categories - for example instead of the whole front torso, allow me to do chest, stomach, upper arm, lower arm etc.Great app! Useful for patients.

9. But photo quality in-app is not as good as just simply taking your own photos.

10. The camera quality is bad, if I want to upload my own photo which is higher quality, there's that money grab fee to upgrade.

11. You can DIY or use an alternative to monitor your mole's progression.I tried to sign up on premium and it just sat there after I entered my Google Pay info.

Steps to Troubleshoot & Fix Miiskin Skin & Dermatology Issues

1. Fix Miiskin Skin & Dermatology Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Miiskin Skin & Dermatology: Restarting the app will resolve most errors.
  2. Update the Miiskin Skin & Dermatology App. Here is how:
    1. On Android goto PlayStore » Search for "Miiskin Skin & Dermatology" » Open Miiskin Skin & Dermatology » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Miiskin Skin & Dermatology » click "UPDATE".
  3. Clear Miiskin Skin & Dermatology app cache: Clearing cached data will force your app to retrieve the latest data directly from Miiskin Skin & Dermatology servers.
    1. On Android, goto Settings » Apps » Select "Miiskin Skin & Dermatology" » click Storage » click "Clear Cache".
  4. Check Miiskin Skin & Dermatology app permissions. If any of these permissions required to use your device's features are disenabled, Miiskin Skin & Dermatology might not work.
  5. Uninstall and reinstall Miiskin Skin & Dermatology. If nothing else has worked, completely uninstall Miiskin Skin & Dermatology then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Miiskin Skin & Dermatology not working


2. Fix Miiskin Skin & Dermatology Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Miiskin Skin & Dermatology be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Miiskin Skin & Dermatology not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Miiskin Skin & Dermatology may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I am canceling the app. I now visit a skin clinic and have all my freckles and moles mapped which I attend once every 12 months.
    Cancel my subscription please.
    Yours sincerely
    Jo Keesman

    — by Jo Keesman 2 years ago