Contact Microsoft Learn Chinese Customer Service

Why should I report an Issue with Microsoft Learn Chinese?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I also found that my conversation data immediately resets/disappears and it doesn't store my conversation "garden" progress.Got stuck in a loop while attempting to sign in with Microsoft account while attempting to use a shortcut.

2. I like that it is tied to your microsoft account.I use the app for many days but I am ready to go to other conversation level but I got stuck doing the same conversation items since it does not allow me to open new conversation items.

3. Wondering if this is still being maintained.I LOVE THIS.. Many chinese apps help me for the grammar and reading the text but nothing really help me to speak and how to respond and create sentences.

4. I love this and thank you so much making this app available.App freezes and crash when I reach greetings 2/2 on my Samsung Galaxy A30.

5. In most instances, previous sessions are not saved and irreparable freezes prevent progress.

6. For example when I was holding a buttom to record my voice, all app has stopped and i needed to relogin even and start everything from beggining.

7. If I were not a patient person, I have given up in using this app.It's a nice app but firstly I can't sign in with my account and sometimes the app got frozen.

8. Really disappointing.I like that the app is free and is focused more heavily on speaking and listening in the beginning but as others have said there are a few bugs.

9. This is one of a few apps on the market that test pronunciation as well as reading and general comprehension.

10. The content I tried was aimed at beginners.Login sessions disappear all of a sudden.

11. Voice recognition AI is probably not very good.

1. Fix Microsoft Learn Chinese Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Microsoft Learn Chinese: Restarting the app will resolve most errors.
2. Update the Microsoft Learn Chinese App. Here is how:
   1. On Android goto PlayStore » Search for "Microsoft Learn Chinese" » Open Microsoft Learn Chinese » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft Learn Chinese » click "UPDATE".
3. Clear Microsoft Learn Chinese app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft Learn Chinese servers.
   1. On Android, goto Settings » Apps » Select "Microsoft Learn Chinese" » click Storage » click "Clear Cache".
4. Check Microsoft Learn Chinese app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft Learn Chinese might not work.
5. Uninstall and reinstall Microsoft Learn Chinese. If nothing else has worked, completely uninstall Microsoft Learn Chinese then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft Learn Chinese not working

2. Fix Microsoft Learn Chinese Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Microsoft Learn Chinese be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Microsoft Learn Chinese not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Microsoft Learn Chinese may not be able to connect to the Internet when running in the background.