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Why should I report an Issue with MyExcelOnline - Free Microsoft?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MyExcelOnline to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MyExcelOnline - Free Microsoft

1. This application allows you to Favorite a blog tutorial so you can save & watch later as well as sign up to my Newsletter where you will receive free weekly Excel lessons on Formulas, Pivot Tables, Charts and Analysis, as well as get free access to my e-book: The Ultimate Excel Resource Guide!

2. You will be able to view all of my 300+ Excel blog tutorials that feature how-to instructions with images and animated gifs on various Microsoft Excel topics such as Formulas & Functions, Pivot Tables, Charts, Analysis, Power Query, Power Pivot, Excel Shortcuts plus much more.

3. You can listen to the MyExcelOnline Podcast show where I interview fellow Excel experts and MVPs to get their Excel insights and knowledge on a particular Excel feature.

4. You can also access the MyExcelOnline Courses which is an online platform for delivering Excel training via videos and Excel workbooks.

5. The MyExcelOnline app is an easy to use all in one resource that consolidates all of my Excel content into one place.

6. You also have the option to download for free the Excel workbook that comes with each Excel tutorial so you can practice!

7. If you want to learn Excel via an instructor led and structured teaching method, then this is the best & quickest way to learn Excel.

8. I hope you enjoy this app and it makes you learn Excel and its various features that more fun.

9. These interviews are fun and you are sure to learn several Excel tips that you never knew before!

10. If we are meeting for the first time via this app, then welcome to the MyExcelOnline family!

11. Welcome to the MyExcelOnline mobile application.

MyExcelOnline Customer Insights

1. Mind-blowing app it isGood app to learn excel, but always facing problem as error retrieving post content....The BEST Microsoft Excel app to learn various Excel tricks!Excellent for the inconvenience and I hope this helps you youFacing error now.

2. Hi John FIX an error" Error retrieving post content" IN BLOGS This is an awesome app with excellent content.

3. I really need that with gifs and animations, as that type of content , one cannot find anywhere on internet.Excellent app it is.

4. Your add is not going to close by doing everything.. Dear John, please fix this asap.Really great resource to have on hand, thank youVery interested and useful learning Tutorialsdifficult to install but worth it.

5. U get updates in all form in content, videos n webinar n podcast too.

6. I couldn't save all that emails and now I have no access to that content.

7. I just installed this app BUT unfortunately I am not able to retrieve any of the blog content.

8. Now whenever I stuck while working on excel I get help from it.

9. I subscribed their newsletters and got everything in emails with animations.

10. Their blogs are just superb.

11. I am learning alot from it.

Steps to Troubleshoot & Fix MyExcelOnline Issues

1. Fix MyExcelOnline Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MyExcelOnline: Restarting the app will resolve most errors.
  2. Update the MyExcelOnline App. Here is how:
    1. On Android goto PlayStore » Search for "MyExcelOnline" » Open MyExcelOnline - Free Microsoft » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyExcelOnline » click "UPDATE".
  3. Clear MyExcelOnline - Free Microsoft app cache: Clearing cached data will force your app to retrieve the latest data directly from MyExcelOnline servers.
    1. On Android, goto Settings » Apps » Select "MyExcelOnline - Free Microsoft" » click Storage » click "Clear Cache".
  4. Check MyExcelOnline app permissions. If any of these permissions required to use your device's features are disenabled, MyExcelOnline might not work.
  5. Uninstall and reinstall MyExcelOnline. If nothing else has worked, completely uninstall MyExcelOnline then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MyExcelOnline not working


2. Fix MyExcelOnline Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MyExcelOnline be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MyExcelOnline not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MyExcelOnline may not be able to connect to the Internet when running in the background.

Reported Issues