Contact Learn Chinese Customer Service

Why should I report an Issue with Learn Chinese - Speak Chinese?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ATi Studios to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. l can gurentee u all that if u use this app, Ur gonna rock!! It's easily understandeble and very easy to use u can learn as many languags as u wish u can pay and enjoy all the features as well as u can enjoy it free too... I am currently learning four languages and l have got no words to describe how good this app is... It's really fun learning here! ☺️It's not worth its money, each year 47,..euro for an app, the pronunciations are many, many times wrong, like in a word the letter 'e', not mandarin but cantonese pronounced, also the word 'qing' is not pronounced in Putonghua.

2. The app is nice, but theres a giant paywall and the free portion doesnt offer much at all.I love the app, it's very easy and informative and I love that I don't have to wait to retake lessons if I feel I didn't grasp it well enough.

3. The daily lessons do come in handy and it's great you can review them straightway and have a new one everyday for free, but the paywall makes it pretty limited past that: all lessons sort by topic are locked.

4. I would Mondly would enable seeing the pinying and the hazi at the same time withou having to click on the button every time I want to switch them.What an wonderful, amazing, fantastic, super-dupper, awsome, perfect and easy to use app this is.

5. Give me a couple months, I will update in chinese if its worth the time/$$.It's very good, a good alternative to other language apps and fun.

6. However, I'd gladly watch adds every 3-5min if it allowed me to access the other lessons for free.it doesn't really teach 汉字 and most lessons are in pinyin.

7. I guess I'll just keep learning the old fashioned way.This app is amazing!! I have been looking for an app to continue learning Chinese for a long time and now I found it.

8. Teaches some nice vocab, really tests your pronunciation, the interface is good and there are many languages to learn from (日本語を加えてくれてありがとう).

9. I quitFor once I'd like to be able to find a language app, or even program, that branches out from only Mandarin Chinese.

10. I had a little bit of trouble with the microphone in the conversations, which was very frustrating, but I liked that there was an option to send the possible responses, as well as turn on/off the translations.

11. Although it seems like starting a lesson, they expect you to know the words when youre prompted.

1. Fix Learn Chinese Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Learn Chinese: Restarting the app will resolve most errors.
2. Update the Learn Chinese App. Here is how:
   1. On Android goto PlayStore » Search for "Learn Chinese" » Open Learn Chinese - Speak Chinese » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Learn Chinese » click "UPDATE".
3. Clear Learn Chinese - Speak Chinese app cache: Clearing cached data will force your app to retrieve the latest data directly from Learn Chinese servers.
   1. On Android, goto Settings » Apps » Select "Learn Chinese - Speak Chinese" » click Storage » click "Clear Cache".
4. Check Learn Chinese app permissions. If any of these permissions required to use your device's features are disenabled, Learn Chinese might not work.
5. Uninstall and reinstall Learn Chinese. If nothing else has worked, completely uninstall Learn Chinese then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Learn Chinese not working

2. Fix Learn Chinese Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Learn Chinese be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Learn Chinese not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Learn Chinese may not be able to connect to the Internet when running in the background.