Published by Microblink

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Why should I report an Issue with BlinkCard - Scan Credit Cards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Microblink to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

BlinkCard Customer Insights

1. The demo version of this app is easier to use and it only takes a second to scan the app.Slower than Google Pay's built-in scanner (instantaneous).

2. Also cannot recognize vertical card orientation.

3. One star for long scanning of cards.

Steps to Troubleshoot & Fix BlinkCard Issues

1. Fix BlinkCard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BlinkCard: Restarting the app will resolve most errors.
  2. Update the BlinkCard App. Here is how:
    1. On Android goto PlayStore » Search for "BlinkCard" » Open BlinkCard - Scan Credit Cards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BlinkCard » click "UPDATE".
  3. Clear BlinkCard - Scan Credit Cards app cache: Clearing cached data will force your app to retrieve the latest data directly from BlinkCard servers.
    1. On Android, goto Settings » Apps » Select "BlinkCard - Scan Credit Cards" » click Storage » click "Clear Cache".
  4. Check BlinkCard app permissions. If any of these permissions required to use your device's features are disenabled, BlinkCard might not work.
  5. Uninstall and reinstall BlinkCard. If nothing else has worked, completely uninstall BlinkCard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BlinkCard not working


2. Fix BlinkCard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BlinkCard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BlinkCard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BlinkCard may not be able to connect to the Internet when running in the background.

Reported Issues

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