Published by Guaranty Bank & Trust Co.

Report an issue with GuarantyBank.
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Why should I report an Issue with GuarantyBank?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Guaranty Bank & Trust Co. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

GuarantyBank Customer Insights

1. even though perfectly readable, it still says "can't read".Great app , even tells me when i can to the ATM and make a withdrawl before even having to make a trip out!I find it to be very convienient Works great all the time.please add fingerprint scan for loginTrying to down load it this is the 3rd timeIt's great and keeps me updated.I love this app it makes banking so simpleEveryone calls you by name.

2. Connecting through it is more a a headache than a convenience.It's always been there for me I do not need to go to the ATM or mailbox to check and see how things are going with my finances .

3. :)terrible to deposit phone checks.

4. Biometric has a malfunction.

5. This app seems to be dated.

6. This have has saved me so much trouble .

Steps to Troubleshoot & Fix GuarantyBank Issues

1. Fix GuarantyBank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GuarantyBank: Restarting the app will resolve most errors.
  2. Update the GuarantyBank App. Here is how:
    1. On Android goto PlayStore » Search for "GuarantyBank" » Open GuarantyBank » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GuarantyBank » click "UPDATE".
  3. Clear GuarantyBank app cache: Clearing cached data will force your app to retrieve the latest data directly from GuarantyBank servers.
    1. On Android, goto Settings » Apps » Select "GuarantyBank" » click Storage » click "Clear Cache".
  4. Check GuarantyBank app permissions. If any of these permissions required to use your device's features are disenabled, GuarantyBank might not work.
  5. Uninstall and reinstall GuarantyBank. If nothing else has worked, completely uninstall GuarantyBank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GuarantyBank not working


2. Fix GuarantyBank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GuarantyBank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GuarantyBank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GuarantyBank may not be able to connect to the Internet when running in the background.

Reported Issues