Contact GBM+ Customer Service

Why should I report an Issue with GBM+?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GBM Grupo Bursátil Mexicano S.A. de C.V. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Compra y vende en la bolsa de manera simple, desde ETFs y fondos de inversión hasta acciones nacionales e internacionales de tus empresas favoritas. · Trading Global.

2. Invierte como los grandes en más de 4,000 instrumentos de inversión para que compres y vendas acciones fraccionadas del mercado estadounidense desde $20 pesos.

3. Invierte tu ahorro en CETES y bonos gubernamentales para obtener rendimientos mayores a los de cuentas bancarias tradicionales, sin costos administrativos ni comisiones y con disponibilidad diaria. · Wealth Management.

4. Ponemos las inversiones al alcance de todos con estrategias nacionales e internacionales, personalizadas y gestionadas por expertos en el tema. · Trading.

5. Haz crecer tu dinero y pon todas tus inversiones en un mismo lugar de forma fácil, segura y rápida con GBM+. · Smart Cash.

6. La forma más fácil de comprar y vender acciones.

7. El primer paso para invertir en el mercado global.

8. Portafolios de inversión hechos a tu medida.

9. Pon a trabajar tu dinero mientras ahorras.

10. En GBM+ ponemos las inversiones al alcance de todos. Av. Insurgentes Sur No. 1605, San José Insurgentes, Benito Juárez 03900 Ciudad de México, México.

1. A lot of tutorials online.In general when you look for a stock almost always shows an error and resets all searches, for some reason you try to put the fingerprint option and doesn't work anymore this happen a couple of months ago but still no fix for galaxy s10, also is missing an option to move from long term to other wallets so you have a to do a lot steps to move your money.It's been a week in "review" process, process that should take 10 minutes.

2. Very tricky app, not worth it!! Also many financial instruments are not available here, not easy to move your money around... Too many steps and waiting time.... The worst part of it is NO SUPPORT!! I expected way more from this app...Low features and lot's of blocks.

3. The process of login failure all the time.The platform is great, intuitive, easy to use.

4. Randomly have trouble logging in at times.Last update doesn't let me log in, can't log in the 2 step verification codeCan never access my portfolio from the app, only from desktop.

5. I did not get support, but figured out that if the password has some special characters, you cannot login.

6. No matter the permissions, or updates I get the app always throws error when I try to view anything.Easy to use.

7. After changing my password multiple times, now I'm able to login.The app has many bugs.

8. You have to wait for long periods and sometimes you won't connect (landline).Awful! They do not let you sell, only buy.... If its going down you are stucked with it.

9. No asnwer to my emails, no support, no nothing.

10. But the support by phone and chat not so much.

11. Stability issues and code errors are too frequent.

1. Fix GBM+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GBM+: Restarting the app will resolve most errors.
2. Update the GBM+ App. Here is how:
   1. On Android goto PlayStore » Search for "GBM+" » Open GBM+ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GBM+ » click "UPDATE".
3. Clear GBM+ app cache: Clearing cached data will force your app to retrieve the latest data directly from GBM+ servers.
   1. On Android, goto Settings » Apps » Select "GBM+" » click Storage » click "Clear Cache".
4. Check GBM+ app permissions. If any of these permissions required to use your device's features are disenabled, GBM+ might not work.
5. Uninstall and reinstall GBM+. If nothing else has worked, completely uninstall GBM+ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GBM+ not working

2. Fix GBM+ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GBM+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GBM+ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GBM+ may not be able to connect to the Internet when running in the background.