Contact Customer Service

Why should I report an Issue with Mobile Cell Check?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MEFWS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can also check specialized information (Earfcn, Cell ID, Timing Advance).

2. You can check the signal strength of your smartphone to RSRP and RSRQ.

3. We are adding and fixing features based on reviews.

1. It displays that value, so why doesn't it show it in the csv?This app shows various cell signal parameters, and, unlike other apps with the same purpose, does it for both SIM cards at the same time.Easy and simple.

2. Keep rockNice little tool to compare different networks signal strenghth from your locationSimple UI that meet my needs to change bandsExcellent App.

3. Records everything but the LTE Timing Advance, which provides an estimate of the distance to the tower.

4. But need improvement to support dual simSimple and informative.

5. Big thanks to developer.gives no useful information.

6. It does what it says.

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart : Restarting the app will resolve most errors.
2. Update the App. Here is how:
   1. On Android goto PlayStore » Search for "" » Open Mobile Cell Check » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
3. Clear Mobile Cell Check app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
   1. On Android, goto Settings » Apps » Select "Mobile Cell Check" » click Storage » click "Clear Cache".
4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing not working

2. Fix Server issues & Internet Connection

1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.