Published by Intelbras S/A on Jul 8, 2024

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Why should I report an Issue with Intelbras AMT MOBILE V3?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Intelbras S/A to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Intelbras AMT MOBILE V3 image 1 contact Intelbras AMT MOBILE V3 image 2

About Intelbras AMT MOBILE V3

1. O aplicativo AMT MOBILE permite o monitoramento do imóvel residencial ou comercial utilizando seu dispositivo móvel através da conexão com Centrais Monitoradas da Intelbras.

2. Acesso simples e fácil através do seu telefone celular utilizando uma rede 3G ou WIFI. - Para qualquer dúvida ou problemas, por favor contate o nosso suporte técnico através do telefone (48) 21060006 ou através do e-mail suporte. isec@intelbras. com. Obs. : Esse aplicativo não dispensa a recomendação de contratar uma empresa de monitoramento eletrônico e segurança para complementar a proteção do seu patrimônio.

Intelbras AMT Customer Insights

1. Systems gos down a lot.....Notificações não funcionam mais no Android Pie 9 (Xiaomi Mi A2)Parou de funcionar no Samsung s20 SM-g980fApp podia ser melhor, poderiaexistiralgum widget ou algo que possamos criar na área de trabalho só celular no qual pudéssemos ativar e desativar o alarme de forma fácil, por que convenhamos abrir o app para ativar e desativar e ruim demaisExtremamente instável, por várias vezes impossívewl acessar.Pede para aceitar os termos de uso em toda execuçãoTodo dia tenho que aceitar os termos.App é "bom", cumpre a função, mas tem vários problemas na UI.

2. Poderia ser focado para quem tem apenas 1 central (e não várias) e dar acesso direto a mais coisas na tela principal, como PGMs selecionadas e melhor explicar o que está com erro/problema na central.Quando alarme dispara, não toca no meu celular aparece somente a notificação.

3. Since I changed my phone to LG Velvet with Android 11 installed I don't receive anymore push messages or any Alarm notifications.

4. In any other civilized country I would ask for my money back! Unfortunately Brazil lacks Consumer Rights.Very discouraging to be worry about your security.

5. What a shame I bought this very expensive Intelbras Alarm system.

6. Very poorly designed App.

Steps to Troubleshoot & Fix Intelbras AMT Issues

1. Fix Intelbras AMT Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Intelbras AMT: Restarting the app will resolve most errors.
  2. Update the Intelbras AMT App. Here is how:
    1. On Android goto PlayStore » Search for "Intelbras AMT" » Open Intelbras AMT MOBILE V3 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Intelbras AMT » click "UPDATE".
  3. Clear Intelbras AMT MOBILE V3 app cache: Clearing cached data will force your app to retrieve the latest data directly from Intelbras AMT servers.
    1. On Android, goto Settings » Apps » Select "Intelbras AMT MOBILE V3" » click Storage » click "Clear Cache".
  4. Check Intelbras AMT app permissions. If any of these permissions required to use your device's features are disenabled, Intelbras AMT might not work.
  5. Uninstall and reinstall Intelbras AMT. If nothing else has worked, completely uninstall Intelbras AMT then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Intelbras AMT not working


2. Fix Intelbras AMT Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Intelbras AMT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Intelbras AMT not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Intelbras AMT may not be able to connect to the Internet when running in the background.

Reported Issues

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