Published by MedQuest Pharmacy on Nov 1, 2023

Report an issue with MQRefill.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MQRefill?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MedQuest Pharmacy to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MQRefill

1. Our improved and powerful app not only allows the user to view and refill all of their active prescriptions, but it now also allows them to request refills, view prescription history, view order history, prescription summary reports, claim forms and allows easy access to our NUTRAscriptive product line.

2. Take complete control of your prescriptions and orders with our updated MQ Refill App brought to you by MedQuest Pharmacy.

3. In addition, stay informed with prescription, order and profile notifications and enable enhanced bio-metric login security.

4. Explore a better way to connect with MedQuest Pharmacy and easily manage your prescriptions virtually anytime and anywhere.

5. We know health can be complicated, managing your prescriptions shouldn’t be.

MQRefill Customer Insights

1. Easy to use.I have to uninstall it, then re-install it just to use it every time!Its been good, a bit expensive to go threw them but good service.Easy to use and get my medication in a timely manner.user friendly.

2. I don't want to risk paying double shipping by placing the orders separately.Quick and easy way to manage my prescriptions.

3. all around great appSo easy to use!!FastIt works.

4. I can't use this app to refill prescriptions because I can't refill my husband's prescriptions at the same time.

5. I love it!This app is great.

6. Love it.

Steps to Troubleshoot & Fix MQRefill Issues

1. Fix MQRefill Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MQRefill: Restarting the app will resolve most errors.
  2. Update the MQRefill App. Here is how:
    1. On Android goto PlayStore » Search for "MQRefill" » Open MQRefill » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MQRefill » click "UPDATE".
  3. Clear MQRefill app cache: Clearing cached data will force your app to retrieve the latest data directly from MQRefill servers.
    1. On Android, goto Settings » Apps » Select "MQRefill" » click Storage » click "Clear Cache".
  4. Check MQRefill app permissions. If any of these permissions required to use your device's features are disenabled, MQRefill might not work.
  5. Uninstall and reinstall MQRefill. If nothing else has worked, completely uninstall MQRefill then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MQRefill not working


2. Fix MQRefill Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MQRefill be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MQRefill not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MQRefill may not be able to connect to the Internet when running in the background.

Reported Issues