Published by Skyscape Medpresso Inc on Sep 23, 2024

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Why should I report an Issue with Skyscape Medical Library?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Skyscape Medpresso Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Skyscape Medical Library Customer Insights

1. I only just register and went to the first search page, between this pathway I found many bugs left behind ; if application is not user friendly at starting stage or I can say at opening pages then back pages will be worthless whatever information they contain no one has that much patience.Cannot access the settings across the bottom.

2. And finally, the registration form in the app has optometrist but not ophthalmologist and the one on the site is opposite, which suggests they don't even realize there's a difference, which, along with everything else, makes me wonder if they're even competent enough to trust for medical information.I did explore this application, read as it is latest updated version and in April 2022 itself.

3. Danny Harron Sgt (retired) Medical technicianA must have app for medical and nursing reliable contentOld reliable with periodic improvement in the infrastructure support.

4. The search does not return any results when you start in the middle of a phrase, it kinda just takes you to the part of the list that matches the first word(s).

5. If I didn't have to purchase for nursing school I would have never spent the money on this.This app has many errors and is NOT very user friendly.

6. If it was not required, I definitely would not have downloaded it! Their IT department is not available 24-7 like it should be for brand new software/app that has a lot of problems.Good day, Skyscape for me is right now a scam.

7. Is anyone working on this thing?Too difficult to use, I have to call skyscape each time I change phone.

8. I use to have skyscape apps and about 12 books that I bought in this same apps, back in 2009 in afghanistan.

9. Thank's for your time And don't buy expensive books from Skyscape.

10. Nursing central is more user friendly.

11. Also, password length is arbitrarily limited to 2 characters but it doesn't tell you that, leaving you to figure out on your own why it's invalid.

Steps to Troubleshoot & Fix Skyscape Medical Library Issues

1. Fix Skyscape Medical Library Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Skyscape Medical Library: Restarting the app will resolve most errors.
  2. Update the Skyscape Medical Library App. Here is how:
    1. On Android goto PlayStore » Search for "Skyscape Medical Library" » Open Skyscape Medical Library » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Skyscape Medical Library » click "UPDATE".
  3. Clear Skyscape Medical Library app cache: Clearing cached data will force your app to retrieve the latest data directly from Skyscape Medical Library servers.
    1. On Android, goto Settings » Apps » Select "Skyscape Medical Library" » click Storage » click "Clear Cache".
  4. Check Skyscape Medical Library app permissions. If any of these permissions required to use your device's features are disenabled, Skyscape Medical Library might not work.
  5. Uninstall and reinstall Skyscape Medical Library. If nothing else has worked, completely uninstall Skyscape Medical Library then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Skyscape Medical Library not working


2. Fix Skyscape Medical Library Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Skyscape Medical Library be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Skyscape Medical Library not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Skyscape Medical Library may not be able to connect to the Internet when running in the background.

Reported Issues