Contact MDHealthTrak Customer Service

Why should I report an Issue with MDHealthTrak - Symptom Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Rhythm Medical to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It told me it needed an update the first time I opened the app and when I went into my profile to enter my birthday, my phone recognizes that I'm tapping it and gives haptic feedback but the app doesn't seem to, and nothing pops up and I can't enter my birthdate.

2. Many a time, I've got the short end of the stick just becoz I couldn't confidentally tell my health care practitioner about my symptoms.

3. This is an amazing healthcare app – a must-have for anyone who wants to experience telemedicine at its best.For me, the best feature of this app is that it lets you not just keep track of your symptoms but even graph them.

4. I’ve always wondered how cool it’d feel to book your appointment or get medical consultation from the comfort of your home.

5. TLDR: don't use this app to track your information as it might randomly delete everythingI’m using this app for 2 weeks now, and I’m completely satisfied.

6. Besides scheduling a medical appointment with a good doc, this app does a lot of amazing stuff.

7. Such an amazing App !!!!I used this app to track the severity and number of seizures I go through in order to get the VA to better take care of my health.

8. Everything for booking an Appointment to recording your symptoms is just a swipe away with this App.

9. Now, I can do all these things like booking an appointment or getting a second opinion from a good doc anytime, anyplace.

10. Plus, you have so many amazing options that getting healthier and better will become faster and easier I think you should give it a try if you’re here to downloadJust downloaded it and it's already having issues.

11. Another swipe and you have shared your symptoms with your doctor and you can do all this from the comfort of your home.

1. Fix MDHealthTrak Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MDHealthTrak: Restarting the app will resolve most errors.
2. Update the MDHealthTrak App. Here is how:
   1. On Android goto PlayStore » Search for "MDHealthTrak" » Open MDHealthTrak - Symptom Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MDHealthTrak » click "UPDATE".
3. Clear MDHealthTrak - Symptom Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from MDHealthTrak servers.
   1. On Android, goto Settings » Apps » Select "MDHealthTrak - Symptom Tracker" » click Storage » click "Clear Cache".
4. Check MDHealthTrak app permissions. If any of these permissions required to use your device's features are disenabled, MDHealthTrak might not work.
5. Uninstall and reinstall MDHealthTrak. If nothing else has worked, completely uninstall MDHealthTrak then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MDHealthTrak not working

2. Fix MDHealthTrak Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MDHealthTrak be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MDHealthTrak not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MDHealthTrak may not be able to connect to the Internet when running in the background.