Published by Accvent

Report an issue with Xpy View.
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Why should I report an Issue with Xpy View?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Accvent to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Xpy View

1. Start viewing live footage captured by the surveillance system, from anywhere in the world, instantly! - Image captures. - Video recording. **Auto generated QR code feature on the DVR's interface, requires a new firmware.

2. A remote surveillance solution, designed for mobile platforms.

3. This advanced application is really plug and play.

4. Please update to latest firmware build.

Xpy View Customer Insights

1. No crashes and very smooth transitions and easy set up.Been able add cam but showing time out when trying to live view.

2. niceOkWorks great with my LG G3.

3. Cam iw working from the browser.

Steps to Troubleshoot & Fix Xpy View Issues

1. Fix Xpy View Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Xpy View: Restarting the app will resolve most errors.
  2. Update the Xpy View App. Here is how:
    1. On Android goto PlayStore » Search for "Xpy View" » Open Xpy View » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Xpy View » click "UPDATE".
  3. Clear Xpy View app cache: Clearing cached data will force your app to retrieve the latest data directly from Xpy View servers.
    1. On Android, goto Settings » Apps » Select "Xpy View" » click Storage » click "Clear Cache".
  4. Check Xpy View app permissions. If any of these permissions required to use your device's features are disenabled, Xpy View might not work.
  5. Uninstall and reinstall Xpy View. If nothing else has worked, completely uninstall Xpy View then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Xpy View not working


2. Fix Xpy View Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Xpy View be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Xpy View not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Xpy View may not be able to connect to the Internet when running in the background.

Reported Issues