Contact Merchant Console Customer Service

Why chat with our AI Merchant Console Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Merchant Console.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Overall a good appApp works but asks me to setup PIN and biometrics literally every time I open it.Unable to login 😥login always failsKeeps saying LOGIN FAILED no reason whatsoeverΓια να μπορέσετε να κάνετε σύνδεση πρώτη φορά θα πρέπει πρώτα να γίνει έγκριση της υπηρεσίας της ΕΤΕ το οποίο παίρνει κάποιες μέρες.

2. Lol they send you credentials but neglect to tell you it needs 24 hours for activation.

1. Fix Merchant Console Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Merchant Console: Restarting the app will resolve most errors.
2. Update the Merchant Console App. Here is how:
   1. On Android goto PlayStore » Search for "Merchant Console" » Open Merchant Console » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Merchant Console » click "UPDATE".
3. Clear Merchant Console app cache: Clearing cached data will force your app to retrieve the latest data directly from Merchant Console servers.
   1. On Android, goto Settings » Apps » Select "Merchant Console" » click Storage » click "Clear Cache".
4. Check Merchant Console app permissions. If any of these permissions required to use your device's features are disenabled, Merchant Console might not work.
5. Uninstall and reinstall Merchant Console. If nothing else has worked, completely uninstall Merchant Console then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Merchant Console not working

2. Fix Merchant Console Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Merchant Console be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Merchant Console not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Merchant Console may not be able to connect to the Internet when running in the background.