Published by The Kroger Co. on Nov 25, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Kroger Co. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Marianos

1. It puts convenience, savings and rewards at your fingertips. - Easily build your online shopping list, and use it to shop in-store or to place your online order. - View your Weekly Ads and quickly add sale items or specials to your shopping list. - Load digital coupons directly to your Shopper’s Card and use them to save on items from your shopping list. - Get even more savings when you choose items from our Smart Suggest feature. - Refill your Metro Market Pharmacy prescriptions directly from your phone or tablet.

2. Just type in your prescription number, select your Pharmacy and schedule a convenient pickup time. - Use our locator to find the closest Metro Market store or fuel center. - View your purchase history.

3. Use it to create standard orders that will save you time. - Save BIG with exclusive promotions, personalized offers and bonus rewards.

4. To use the Metro Market app, you'll need a Metro Market digital account.

5. Save time and money with the Metro Market app!

6. You can register for your account and link your Shopper’s Card through the app.

7. Looking for a faster, easier, more rewarding shopping experience?

8. If you don't have a Shopper’s Card, you can create one when you register to access all of these savings and rewards!

Marianos Customer Insights

1. Only silver lining, the clicklist workers have significantly improved since I started using the service 14 months ago.Near impossible to find coupons to clip to your account.

2. So good luck adding products when you find coupons in the store.

3. the reason for the -1 star is because of that product availability, and the fact that app doesn't tell you what you're missing until you actually go and pick up your order.I dont normally review apps but this is by far the worst I have used.

4. It's like a kind of purgatory, where I'm going back and forth between choosing Pickup and Location again and again and again until I uninstall.Search auto suggest does not work.

5. There is no search function for coupons and the filters are a mess, not even alphabetically organized.

6. Problem is if they don't have let's say one of four items needed to use a coupon you loss the coupon and pay full price for the other three items.

7. For a Pick up order I used several store coupons.

8. Do I want Pickup or Delivery? No matter how many times I answer, the app doesn't seem to remember, and when I select one, it never remembers what store I had chosen.

9. Would have preferred to add an item to use the coupon.Great addition to Orland Park shopping.

10. I use this every week, but have to pain through a 35 minute process to order about 30 items.

11. The system stops adding coupons after an unidentified limit is reached.

Steps to Troubleshoot & Fix Marianos Issues

1. Fix Marianos Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Marianos: Restarting the app will resolve most errors.
  2. Update the Marianos App. Here is how:
    1. On Android goto PlayStore » Search for "Marianos" » Open Marianos » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Marianos » click "UPDATE".
  3. Clear Marianos app cache: Clearing cached data will force your app to retrieve the latest data directly from Marianos servers.
    1. On Android, goto Settings » Apps » Select "Marianos" » click Storage » click "Clear Cache".
  4. Check Marianos app permissions. If any of these permissions required to use your device's features are disenabled, Marianos might not work.
  5. Uninstall and reinstall Marianos. If nothing else has worked, completely uninstall Marianos then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Marianos not working


2. Fix Marianos Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Marianos be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Marianos not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Marianos may not be able to connect to the Internet when running in the background.

Reported Issues