Published by Harbor Freight Tools USA, Inc. on Sep 16, 2024

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Why chat with our AI Harbor Freight Tools Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Harbor Freight Tools.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. You only get one picture per product and can't switch through different colors without going back to the product list.Pretty good app, I usually have no issues when using it and like that Harbor Freight seems to have the right number of notifications on sale items, sales, new tools, etc.

2. While scrolling down the ITC deals, if I tap on an item to learn more, when I go back to the list, it starts all the way at the top, meaning if I've scrolled down several pages worth, dutifully tapping the "load more" button several times, I have to figure out where I was when I left the list to look at an individual item.

3. Want to like it as much as I do Harbor Freight... But the website on the phone browser is more functional than the app.ITS BEEN OVER A YEAR SINCE YOUR RESPONSE............. I STILL cant log into the app...why? This is mind blowing.

4. That leads to countless numbers of lost sales, as the consumer won't want to perform an extension search for the item sent in the notice.

5. I just find no value in the app.Mediocre app currently, which is a shame... need to fix little things like the search results jumping back to the beginning after backing out of an item you were viewing.

6. I recently had to switch phones and unlike all my other apps, there was no account to tranfer so i had to go down each and every item an add it on my new phone.This isn't a good app.

7. You click on it and see a sad, spread out list of items unlike the packed adds that used to come in the mail.

8. The most frustrating aspect is to receive a notification about a specific sale item, tab the notice, then can't find it once the app opens.

9. i should be able to have an account that works across devices too, but instead it's just a shopping list on whatever device you favorite on.

10. I used recieve a 20% off coupon that worked on most items I purchased and even in some cases covered the cost of their extended service protection.

11. I want to be able to save items to my favorites based on my profile... I also want to buy something in the app.

Steps to Troubleshoot & Fix Harbor Freight Tools Issues

1. Fix Harbor Freight Tools Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Harbor Freight Tools: Restarting the app will resolve most errors.
  2. Update the Harbor Freight Tools App. Here is how:
    1. On Android goto PlayStore » Search for "Harbor Freight Tools" » Open Harbor Freight Tools » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Harbor Freight Tools » click "UPDATE".
  3. Clear Harbor Freight Tools app cache: Clearing cached data will force your app to retrieve the latest data directly from Harbor Freight Tools servers.
    1. On Android, goto Settings » Apps » Select "Harbor Freight Tools" » click Storage » click "Clear Cache".
  4. Check Harbor Freight Tools app permissions. If any of these permissions required to use your device's features are disenabled, Harbor Freight Tools might not work.
  5. Uninstall and reinstall Harbor Freight Tools. If nothing else has worked, completely uninstall Harbor Freight Tools then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Harbor Freight Tools not working


2. Fix Harbor Freight Tools Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Harbor Freight Tools be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Harbor Freight Tools not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Harbor Freight Tools may not be able to connect to the Internet when running in the background.

Reported Issues

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