Contact Aaron's Customer Service

Why should I report an Issue with Aaron's?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Aaron's to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Aaron’s app makes rent to own easier than ever by providing easy access to your account information right from your mobile device.

1. Dont like the app not able to make bi -weekly payments without calling the store ," only the monthly payment can be made ," please make this more efficient If not then I will uninstall thank you best regardsMakes shopping easy in app.

2. Informative, user friendly and you can see what they have if in stock delivery all of necessary info.Before the update my galaxy cellphone was able to open the app but now is impossible to get my account information.

3. I was about to lease some things from them but now i dont trust themApp provides easy access to make payments and get a quick summary of the lease.All I wanted to do was look on it to see what they have.

4. Reset password, asked for last name an additional info and told me the info didn't match.

5. Big mistake with the application update 🤬😡🤬😡Totally disappointed, can't even put card information for payment.

6. Tried calling customer service then left on hold for way to long.

7. Find apply see payments options weekly monthly.

8. The app takes you to a browser and thinks you never went thru the sign up process.

9. Better off going to a store in person.I am giving it a 3.

10. I have told the store and he gonna see what he can do on his end .

11. Went also to the store and showed it to him.

1. Fix Aaron's Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Aaron's: Restarting the app will resolve most errors.
2. Update the Aaron's App. Here is how:
   1. On Android goto PlayStore » Search for "Aaron's" » Open Aaron's » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Aaron's » click "UPDATE".
3. Clear Aaron's app cache: Clearing cached data will force your app to retrieve the latest data directly from Aaron's servers.
   1. On Android, goto Settings » Apps » Select "Aaron's" » click Storage » click "Clear Cache".
4. Check Aaron's app permissions. If any of these permissions required to use your device's features are disenabled, Aaron's might not work.
5. Uninstall and reinstall Aaron's. If nothing else has worked, completely uninstall Aaron's then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Aaron's not working

2. Fix Aaron's Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Aaron's be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Aaron's not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Aaron's may not be able to connect to the Internet when running in the background.