Contact Galaxy store Customer Service

Why should I report an Issue with Galaxy store?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lolo Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Galaxy store is the first e-commerce website and mobile application provide you with full list of electronics and devices to buy online and delivery to home, test and check before you pay on cash on delivery, or you can use the online payment to purchase and the payment will never be proceed without you only satisfied upon the product.

2. You can find a wide range of services, gifts and even guaranties and maintenance plans with the products you purchase through Galaxy store, please try to read the terms and conditions before you are going to purchase products and be sure of all the details, information and specifications provided by the seller.

1. Fix Galaxy store Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Galaxy store: Restarting the app will resolve most errors.
2. Update the Galaxy store App. Here is how:
   1. On Android goto PlayStore » Search for "Galaxy store" » Open Galaxy store » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Galaxy store » click "UPDATE".
3. Clear Galaxy store app cache: Clearing cached data will force your app to retrieve the latest data directly from Galaxy store servers.
   1. On Android, goto Settings » Apps » Select "Galaxy store" » click Storage » click "Clear Cache".
4. Check Galaxy store app permissions. If any of these permissions required to use your device's features are disenabled, Galaxy store might not work.
5. Uninstall and reinstall Galaxy store. If nothing else has worked, completely uninstall Galaxy store then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Galaxy store not working

2. Fix Galaxy store Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Galaxy store be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Galaxy store not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Galaxy store may not be able to connect to the Internet when running in the background.