Published by Own Saviour Ltd

Report an issue with Own Saviour.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Own Saviour?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Own Saviour Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Own Saviour

1. Shop our new daily drops straight from the website or on our brand spanking new app - covering everything from tees and crops to the footwear and bags to make your outfit pop.

2. Deliveries can range from 5-40 days depending on your location, please see our website for details.

3. Own Saviour is one of the fastest growing online fashion retailers and we're only just getting started.

4. Be sure to tag @ownsaviourshop so we can see your gorge looks and repost to our fast-growing Insta.

5. Check the FAQs on our site for info on shipping, returns and exchanges.

6. Be the first to hear about flash sales and get exclusive discounts!

7. Let's be BFFs and follow us on our social channels below.

8. DM us or send us an e-mail if you need us and we'll do our best to get back to you within 24 hours.

9. Delivery is free worldwide, too!

10. Hey babes!

Own Saviour Customer Insights

1. 100% would recommend :DYes the shipping is slow but so very much worth it I just think they should add a wishlist and more clothing and need to get there support team together but until then I think this online store is amazingReceived after two months some pieces from my order which were okay quality but haven't received two of the tops.

2. I will update this review if they have the courtesy to send me my refund.DO NOT ORDER ANYTHING FROM THIS SHOP!! All the material they use for there clothing is cheap, unwearable and just ridiculous, as well as there shipping process, there was so much confusion, this shop sucks.

3. When I messaged them on Insta for a refund which they said i could have and have been waiting three weeks for a reply from them and no money backThe costumer service is really bad and they don't give you money back for things you haven't received.

4. while for clothes or accessories the quality is mostly fine the shoes are a disaster.I loveee this app and this store :)) I've bought multiple items from here and the quality is great :) Only problem is slow shipping, but that's nothing to scream about.

5. Plain and simplecustomer service is non-existing, they won't send you tracking link, won't respond to your emails, returns are almost impossible.

6. My order was lost in november or october 2019, and it took them a month to admit it.

7. It's july 2020 and I haven't recieved my refund yet.

8. I contacted them via instagram, e-mail and facebook and finally I was offered a refund.

9. If you want to know how the tracking is going it will tell you the same thing no matter what.

10. It is a horrible customer service to deal with.

11. Plus you can get anything on there on other websites, the trouble isn't worth it.

Steps to Troubleshoot & Fix Own Saviour Issues

1. Fix Own Saviour Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Own Saviour: Restarting the app will resolve most errors.
  2. Update the Own Saviour App. Here is how:
    1. On Android goto PlayStore » Search for "Own Saviour" » Open Own Saviour » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Own Saviour » click "UPDATE".
  3. Clear Own Saviour app cache: Clearing cached data will force your app to retrieve the latest data directly from Own Saviour servers.
    1. On Android, goto Settings » Apps » Select "Own Saviour" » click Storage » click "Clear Cache".
  4. Check Own Saviour app permissions. If any of these permissions required to use your device's features are disenabled, Own Saviour might not work.
  5. Uninstall and reinstall Own Saviour. If nothing else has worked, completely uninstall Own Saviour then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Own Saviour not working


2. Fix Own Saviour Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Own Saviour be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Own Saviour not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Own Saviour may not be able to connect to the Internet when running in the background.

Reported Issues