Contact AirBrush Customer Service

Hi, I was able to save images as jpeg file but now it is only saving as png file with airbrush app. Is there a way it automatically saves a jpeg file as it use to work before. Thank you

Hello, I accidentally purchased the yearly £41.99 subscription. I don’t want it and haven’t used it. I just want a refund!

I would like to complaint because saying that it was free subscription for 7 days trial. But suddenly right away deducted to my account. Please I need to return my money back.

I don’t understand why you have been withdrawing money from my account. I want my money back in my account. I never chose to pay anything to you. $57.48, $2.99, $.99,$.99, $9.99, 2.99. When are you got stopped it. I want my money back.

I’m a loyal customer ok. Been with you guys and I’m subscribed and it’s not letting my save my stuff. Keep asking me do I want a free trial and for what? Don’t need it

I am unable to figure out my login for my account that has a subscription. I have tried email, fb, google and phone number

Hi, I pay for airbrush premium, it was renewed on December 4th 2023 as part of 12 month subscription. It was taken by Apple Pay automatically. Now when I try to edit photos I’m told I cannot save until I upgrade to premium????? I’ve already paid for it…..sort it out please asap!!!

Hi,
I accidentally purchased the yearly subscription for £41.99 but I didn’t mean to purchase that one. Please can I cancel and get a refund as I need that money back I did not want to spend that right now on this app, it’s really left me short.

I’d really appreciate some assistance.

Many thanks,

Yelena

App is not restoring previous subscriptions! All premium services are purchased blocked

I can't use any of my premium features because it keeps saying I don't have an account. I have restored my purchase multiple times today without success.

I signed up for a free 7 day trial and was immediately charged for the year. When I requested a refund from Apple, it’s states it’s not eligible for a refund. I do not want this service for a year. Please advise.

I need a response as to why I cannot restore my subscription!!! I will contact Apple to complain and if I do not get anywhere with that I will contact my attorney general to file a complaint. I do not expect to pay for an app that will not work on my phone. I have tried clearing my history/cache as well as deleting my app and reinstalling. Still NOTHING!!! FURTHERMORE I have two paid accounts! I should only have one.
Kelly Folden
Apple ID is kellyfolden@redacted

I paid for one year subscription but i cannot access the air brush anymore. I use my icloud account . annecohen1536@redacted
Ny expiration for my subscription is october 2024.. can you please help thanks

I have not been able to use AirBrush for almost a month or more. I have refreshed the app. I have not deleted it and reloaded it though maybe I should do that. I open it and it says “welcome to AirBrush” fine tune your photo, etc. And it’s pretty much frozen there.

Since the upgrade the app won’t load. Also I have been charged twice for the same annual subscription

Hi, i keep getting an error code when im adding a new bank card to my account. Please could this be resolved asap? Thanks

Hello it seems that I may have two subscriptions going on, I have one that was taken out of my account for $42 in April and then another $12 today. These both where 1 year subscription according to the receipt sent to my Google account.

You took 1 years subscription from my bank without concent. I did not sign up to airbrush app and deleted it from my phone immediately once it went on by mistake by my grandchildren please pay me back this money as my bank is now in arrears

I paid for my subscription for a year in august and the app is telling me that I need to pay again To use it

Please can you help me with this issue

Thank you

i have emailed you twice now about a pending subscription that i do not want. i was told it was out of your control but apple said they can’t do anything about it and you can. the subscription was advertised to me as a free trial but it is now trying to charge me $70. i do not want this subscription and i cannot afford it. i subscribed with the email hollychimenti@redacted but now my account has been locked and i cannot mail with that email anymore or make any purchases that i actually need. please fix this as soon as possible as it isn’t my fault

Please cancel my subscription.

I did not receive the free trial for AirBrush. Apple billed it the day I tried the "free trial" that was promised.

Airbrush filter and makeup is not loading due to network issues

I have sent a message already 2 days ago. I signed up for your 7 day free trial and it has straight away taken £30.99 out of my account. I didn’t not agree to this money leaving my account as I clearly signed up to the free trial for 7 days. I am a full time student and that is very valuable money that I desperately need back. I do not even use the app often so this is very frustrating. Please get back to me as soon as possible, thank you.

Why did it say that it is 2,8 dollars a month, and I expected that to be taken from my account, but it took for a full year 25 dollars? That is not okay. You can’t advertise 2,8 and charge the whole year

I sent a refund request and the status says “refunded” i want to know the refund timeframe.

I purchased my prescription a few days ago it was working fine now it's not working

I used the 7 day free trail it took the money out of my bank after I cancelled and now it is trying to take the money for the second time can you tell me what is happening

Hi, I cancelled my subscription a while ago but got an email saying my subscription will begin on March 6th. I signed up using email steercaitlin95@redacted. I’d like to make sure I have unsubscribed.

Hello, I have just canceled my subscription and have had a payment taken out of my account following the 7 day trial. I have not canceled in time and was hoping for a refund of the $51 as I’ve now cancelled
Thanks
Ezra

Can you please cancel my subscription immediately.

I need to make sure my subscription is canceled and i wont pay yearly feed

Hi, you have took 30.99 off me last month which I didn’t want to pay!! I want my money back. I wanted a free trial. I didn’t want a years worth of airbrush when I don’t even use the app!! It is not worth that money in my opinion and I want w refund, it has only been a month since purchase which I didn’t even sign up for!! When it is supposed to last a year. So I want my £30.99 back now!

Hi ok so it said I had a 7 day free trial then right when I hit submit to say yes I will try it it charged my card and that is not ok.

Bonjour
Je me permet de prendre contact avec vous afin de vous signaler que l'application m'a prélevé 2 fois ce mois, le 6 février 2021 d'un montant de 20.99 et le 7 février 2021 d'un montant de 21.99. J'aurais voulu savoir comment cela se fesai et souhaité avoir 1 remboursement s'il vous plaît. Cordialement

I already bought the annual subscription in May 2020.
Suddenly, I wasn't able anymore to use the Premium Functions.
To use them I had to buy the annual subscription again.
I demand a repayment.

Thank you in advance,
Selma Mackic