Published by Lulu Group International on Dec 16, 2024

Report an issue with Lulu Shopping.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Lulu Shopping?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lulu Group International to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Lulu Shopping image 1 contact Lulu Shopping image 2

About Lulu Shopping

1. Stay connected with all our social media channels with our LuLu Social section. can also read awesome articles about a variety of topics in our LuLu Good Life section.

2. Find a LuLu Hypermarket that is closest to you in a jiffy! location and suggest the nearest LuLu Hypermarket from where you can shop.

3. You can now get notifications about the newest offers and deals at LuLu Webstore.

4. at LuLu.

Lulu Shopping Customer Insights

1. It seems that the developer does not know how to fix the problemWhy remove ability to pick delivery time?? This makes it more difficult for working adults, now can't choose timing when I'll be home, and you didn't deliver within 2 hours as promised!! So can't even time my ordering time, which it self is extra inconvenience! Letting us choose delivery time is BETTER SERVICE, return it!!Since a week i am trying to open this app,but all the times a pop up is showing internet connection not available.I have good internet connection.

2. Wonder why such a large supernarket chain failing to understand the shortcomings of the app and developers.V v slow, always some problem or other, keeps emptying my cart even when I just put it in, always have to keep placing order coz it keeps showing "error placing order", and money transcation takes so so long, and one time it didn't even go through.

3. I wish for more improvement and ease of use and home delivery timing and tracking.So the app started becoming even worse than befor, so many glitchs it takes me back to log in even tho I just logged in, so many errors I cant order when I needed.

4. Keeps hanging when ever goes to transactions,one time had to chck bank account to see if the order is placed or not, really inconvenient app.

5. Have to keep fingers crossed to go through each step.Not allowing to choose date and time of delivery.

6. Please learn something from other Hypermarket apps like Carrefour noon etcI keep seeing the message "error with order".

7. Unfortunately no customer service to help.I think that this application does not have any user-friendly features, even if I register and try to login, it gives an error message.

8. Need to have options for return individual products instead of cancelling whole order.

9. Everytime need to login from starting and again provide the delivery location etc.

10. Takes a lot of time to process each click.

11. One more very funny things that location is showing Deira Dubai and pages are open for Saudi.

Steps to Troubleshoot & Fix Lulu Shopping Issues

1. Fix Lulu Shopping Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lulu Shopping: Restarting the app will resolve most errors.
  2. Update the Lulu Shopping App. Here is how:
    1. On Android goto PlayStore » Search for "Lulu Shopping" » Open Lulu Shopping » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lulu Shopping » click "UPDATE".
  3. Clear Lulu Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from Lulu Shopping servers.
    1. On Android, goto Settings » Apps » Select "Lulu Shopping" » click Storage » click "Clear Cache".
  4. Check Lulu Shopping app permissions. If any of these permissions required to use your device's features are disenabled, Lulu Shopping might not work.
  5. Uninstall and reinstall Lulu Shopping. If nothing else has worked, completely uninstall Lulu Shopping then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lulu Shopping not working


2. Fix Lulu Shopping Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lulu Shopping be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lulu Shopping not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lulu Shopping may not be able to connect to the Internet when running in the background.

Reported Issues