Contact LOST iN City Guide Customer Service

Why should I report an Issue with LOST iN City Guide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LOST iN to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not sure if their Android dev left or what, but...I like the guides, but the app no longer opens on AndroidDoes not work on Amdroid, remains frozen on the inital screenApp doesn't work.

2. Old version had bugs but now it works perfectly! Super convenient and no-fail way to get around a city and make sure you only see nice placesCrashes often on my android; some guides can't be purchased due to am error.

3. I seems like it would be awesome if only it worked.App has stopped working and crashes all the time on Android.

4. Scam.App doesn't work despite re-installing multiple times.

5. Wish this would just work.Doesn't work.

6. Bought the Amsterdam guide and I still see the "Want more? Unlock the full guide" note.

7. Needs updating.App refuses to go past the starting screen.

8. And there's only a handful of locations visible.

9. Absolutely useless to me.Straight up didn't open.

10. Waste of time.

11. Do not purchase anything regarding this app.

1. Fix LOST iN City Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LOST iN City Guide: Restarting the app will resolve most errors.
2. Update the LOST iN City Guide App. Here is how:
   1. On Android goto PlayStore » Search for "LOST iN City Guide" » Open LOST iN City Guide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LOST iN City Guide » click "UPDATE".
3. Clear LOST iN City Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from LOST iN City Guide servers.
   1. On Android, goto Settings » Apps » Select "LOST iN City Guide" » click Storage » click "Clear Cache".
4. Check LOST iN City Guide app permissions. If any of these permissions required to use your device's features are disenabled, LOST iN City Guide might not work.
5. Uninstall and reinstall LOST iN City Guide. If nothing else has worked, completely uninstall LOST iN City Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LOST iN City Guide not working

2. Fix LOST iN City Guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LOST iN City Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LOST iN City Guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LOST iN City Guide may not be able to connect to the Internet when running in the background.