Contact My Location Customer Service

Why should I report an Issue with My Location - Track GPS & Maps?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Andev to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Is this correct....? [UPDATE Should work offline w GPS and sync online when data is connected][i / know, what i know- and while i can only assume the text size, can be " made smallest size, but it could reveal difficulties cutting into my leisure\learning, & browsing experience(s') allocation of personal time, although~"; ), point of reference : locating me , (precise on all coordination coordinates, although mistakenly mis-spelled a street which is a common proper actual persons name; one letter had duplicated, my incorrect type of a single letter, but i doubled them..ll] GPS etc.

2. & other tracking apps running at the same time recorded the whole time.At first glance, looks like a nice app for location sharing.

3. I just wish there was a way to interface with my past location history from Google Maps Timeline which I am currently using.

4. It would also be nice if sharing were expanded beyond max 6 hours, and you could build groups of friends (instead of a link to be sent out), controlling groups location is shared with.

5. Plus half time seeing ads and paidWow, the functionality of this app is amazing, I've tried a bunch of kind of similar ones only to be disappointed and delete it after a couple of hours using them.

6. Biggest issue which may be unchangeable is the "Live Location Tracking" only works with a data connection not GPS alone.

7. It also has a panning bug where I scroll down 4 miles to find Walmart and sometimes only get halfway scrolled and then it will shoot me back 4 miles to my current location.

8. Yeah, sounds like one of those other apps that charges a lot...Location accuracy 3.9 miles.

9. Seems it flips north and south east and west and just got lost today using this app trying to find nearby Walmart.

10. [UPDATE Live Tracking Doesnt Work at all without data and I wanted to share my progress with somebody.

11. Oh & it's not my device's inaccuracy either, as Google Maps & Waze manage to get it right daily.I just pray for better accuracy.

1. Fix My Location Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Location: Restarting the app will resolve most errors.
2. Update the My Location App. Here is how:
   1. On Android goto PlayStore » Search for "My Location" » Open My Location - Track GPS & Maps » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Location » click "UPDATE".
3. Clear My Location - Track GPS & Maps app cache: Clearing cached data will force your app to retrieve the latest data directly from My Location servers.
   1. On Android, goto Settings » Apps » Select "My Location - Track GPS & Maps" » click Storage » click "Clear Cache".
4. Check My Location app permissions. If any of these permissions required to use your device's features are disenabled, My Location might not work.
5. Uninstall and reinstall My Location. If nothing else has worked, completely uninstall My Location then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Location not working

2. Fix My Location Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Location be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Location not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Location may not be able to connect to the Internet when running in the background.