Contact Linear Smart Garage Door Customer Service

Why should I report an Issue with Linear Smart Garage Door?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GTO Access Systems, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. As part of the Linear brand transition to Nice, this app will be replaced with Nice G. O. – a new and improved app for control and monitoring of garage door and gate openers.

2. To get started with the Nice G. O. app, select “OK”.

3. If you prefer to use the Linear app, select “Dismiss”.

4. To learn more about the Nice G. O. app, click here.

1. It was a frustrating first two weeks! I disabled the geolocation feature at about that time, a cool but unimportant feature for us.Basic operations work fine (light and garage door control), but the app logs you out within a day (not making it seamless to use, an old fashion remote control device is much faster), the UI/UX is not very good (it tries to do way too much and not very well), and it frequently requires you to reconnect the device to the network.

2. If I could give zero stars, I would!I had a new garage door system installed 2 weeks ago and one of the buying factors for this style of opener was the convenience of having an app that would allow me to automatically open and close the garage.

3. Not to mention I changed the setting in the app too not receive push notifications on the light and penning and closing of the garage.

4. this evening the garage door decided to open itself and of course didn't send a notification.

5. I've uninstalled, reinstalled, changed my password, cleared cache,cleared data, force stopped the app, checked my internet connection and send an email to address the problems with the app,which was returned invalid email.

6. After setting it up, a few months later the app decided to randomly turn on vacation mode and would not allow us to own the garage with app.

7. Selecting certain settings doesn't make a difference (still notifies me that the garage light turns on or off even though I deselected that notification).

8. Purchased a wifi garage door opener for the purpose of utilizing this product accurately and promptly.

9. Have to constantly check the app now to see if the garage door is open in the middle of winter.

10. I added a 2nd device and now the app does not work.

11. Customer service says there is nothing wrong with the app and it must be my device.

1. Fix Linear Smart Garage Door Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Linear Smart Garage Door: Restarting the app will resolve most errors.
2. Update the Linear Smart Garage Door App. Here is how:
   1. On Android goto PlayStore » Search for "Linear Smart Garage Door" » Open Linear Smart Garage Door » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Linear Smart Garage Door » click "UPDATE".
3. Clear Linear Smart Garage Door app cache: Clearing cached data will force your app to retrieve the latest data directly from Linear Smart Garage Door servers.
   1. On Android, goto Settings » Apps » Select "Linear Smart Garage Door" » click Storage » click "Clear Cache".
4. Check Linear Smart Garage Door app permissions. If any of these permissions required to use your device's features are disenabled, Linear Smart Garage Door might not work.
5. Uninstall and reinstall Linear Smart Garage Door. If nothing else has worked, completely uninstall Linear Smart Garage Door then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Linear Smart Garage Door not working

2. Fix Linear Smart Garage Door Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Linear Smart Garage Door be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Linear Smart Garage Door not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Linear Smart Garage Door may not be able to connect to the Internet when running in the background.