Published by iCruise.com / WMPH Vacations on Jul 30, 2024

Report an issue with Cruise Finder.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Cruise Finder - iCruise.com?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of iCruise.com / WMPH Vacations to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Cruise Finder - iCruise.com

1. With over 1 million downloads, this award-winning cruise app provides detailed cruise information on 50+ different cruise lines, 500+ ships including staterooms photos and deck plans, 50+ cruise destinations worldwide, and 45,000+ itineraries complete with route maps.

2. Los Angeles Newspaper: "This must-have app has itineraries for every major cruise line, searches for hot cruise deals and includes photos, deck plans, etc. , for more than 220 cruise ships".

3. Our intelligent cruise search allows you to find a cruise by Destination, Departure Date, Departure Port, Cruise Line and Cruise Ship…with each selection offering you a real time number of cruises that match your request.

4. Browse over 500 cruise ships alphabetically, by cruise line, by size and ship rating.

5. For over 10 years, Cruise Finder™ by iCruise. com has been one of the most comprehensive cruise vacation-planning apps in the travel industry.

6. Sign up for our email newsletter through the app and receive a voucher for up to $100 off your next cruise vacation with iCruise. com!

7. Search over 50 cruise lines alphabetically or by type . . .

8. Contemporary, Premium, Deluxe, Luxury, and Niche/Specialty cruise lines.

9. View their ships, profiles, and sailing calendars.

10. Best of all, this is a Free App!

11. Then view Ship Stats, Itineraries, Cabin Photos and Descriptions, and Deck plans.

Cruise Finder Customer Insights

1. I went to the original cruise line page and can't find my reservation either.The app was great.

2. This is on multiple cruises that we have looked at.Be willing to give it 5 stars if I can view my favourites on the app that I saved on the website.

3. Garbage, the app constantly shows cruises that are not available on the cruise lines website.

4. I put my email address to show favourites and it says it can't find my email addres.😕 Please fix.

5. Useless.Can't locate the cruise I booked through icruise or the cruise ship I paid deposit on.

6. I've recommended it to quite a number of people.JUST downloaded the app & I can't do any type of search at all.

7. You click on how you want to search and then there are no options to pick and no way to type in what you are looking for.

8. HOWEVER, you can no longer view cruises beyond roughly the first 7 days of a month.

9. I don't see the sign in page on this app.Easy to book a reservation but now I have no way of finding it.

10. : (Great app for the first time cruiser or for those seasoned cruisers.

11. Iy has everything at your finger tips.Great app, even better customer service.

Steps to Troubleshoot & Fix Cruise Finder Issues

1. Fix Cruise Finder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cruise Finder: Restarting the app will resolve most errors.
  2. Update the Cruise Finder App. Here is how:
    1. On Android goto PlayStore » Search for "Cruise Finder" » Open Cruise Finder - iCruise.com » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cruise Finder » click "UPDATE".
  3. Clear Cruise Finder - iCruise.com app cache: Clearing cached data will force your app to retrieve the latest data directly from Cruise Finder servers.
    1. On Android, goto Settings » Apps » Select "Cruise Finder - iCruise.com" » click Storage » click "Clear Cache".
  4. Check Cruise Finder app permissions. If any of these permissions required to use your device's features are disenabled, Cruise Finder might not work.
  5. Uninstall and reinstall Cruise Finder. If nothing else has worked, completely uninstall Cruise Finder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cruise Finder not working


2. Fix Cruise Finder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cruise Finder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cruise Finder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cruise Finder may not be able to connect to the Internet when running in the background.

Reported Issues