Contact Plane Finder Customer Service

Why should I report an Issue with Plane Finder - Flight Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of pinkfroot limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Another thing that is useless, the aircraft photos are identical and not an actual photo of the type of plane flying.An awful app - I had the iOS version of this app for years and it worked brilliantly.

2. Not all flights are shown on Plane Finder, the screen flickers on the flights page making sections of the screen illegable, and the filter section does not work at all.

3. But since changing to this android version for the S10+ it constantly loses connection ( even when connected to wi-fi) it doesn't show most flights which appear on Flightradar24, and it has far less functionality than the iOS version.

4. Went for the paid version and well worth the money, and what's a fiver today 🤗This app Hasn't worked for past few months now.

5. This app wouldn't be worth having on your phone even it is was free.There are (usually) lots of transatlantic planes passing directly overhead, and being out in the wilds of the country rather than in a city, got to be intrigued about the destinations.

6. When you click say Manchester Airport and click on a certain Airline due to arrive well if you tap the Airline it does now allow you to track it.Bought this app in 2016 and was very pleased with it.

7. I got this app as recommended, but theirs worked better? I've not set any alerts, so I'm not sure why I get notifications of a squawking aircraft from another country!!!! I'm in a triangle between Luton, Stansted, Duxford, and a couple of smaller airfields.

8. Solid, but features continue to be added to the iOS version that never seem to make it here despite months of statements to the contrary.

9. Not sure I'd recommend to pay for it as much as I used to advocate for it.Would have been five stars, but, the X and Y axis are swapped in augmented reality mode, making it useless.

10. However, have now switched to an android phone and bought the full version of the app again.

11. Also noticing more issues where plane icons continue moving straight despite the path making a turn.

1. Fix Plane Finder Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Plane Finder: Restarting the app will resolve most errors.
2. Update the Plane Finder App. Here is how:
   1. On Android goto PlayStore » Search for "Plane Finder" » Open Plane Finder - Flight Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Plane Finder » click "UPDATE".
3. Clear Plane Finder - Flight Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Plane Finder servers.
   1. On Android, goto Settings » Apps » Select "Plane Finder - Flight Tracker" » click Storage » click "Clear Cache".
4. Check Plane Finder app permissions. If any of these permissions required to use your device's features are disenabled, Plane Finder might not work.
5. Uninstall and reinstall Plane Finder. If nothing else has worked, completely uninstall Plane Finder then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Plane Finder not working

2. Fix Plane Finder Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Plane Finder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Plane Finder not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Plane Finder may not be able to connect to the Internet when running in the background.