Published by LENKENG

Report an issue with Polaroid Wi-Fi Photo Frame 2.0.
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Why should I report an Issue with Polaroid Wi-Fi Photo Frame 2.0?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Polaroid Wi-Fi Photo Frame 2.0 image 1 contact Polaroid Wi-Fi Photo Frame 2.0 image 2

Polaroid Wi-Fi Photo Frame 2.0 Customer Insights

1. It never connects, the frame unlinks, the send button does not work.I input ID and 6-digit code to link the Wifi photo frame, however, it always show the message on the app "Link failed: ID or 6-digit code is not right".

2. The frame and App will not link together unless you are using the correct App.Cannot transfer photos.

3. How can I should do to continue? Please help.Used to work but now crashes every time I try to view photos from an album to send.

4. You can find this on the link screen of your photo frame or view the images in the App store for compatible model numbers.

5. So I plugged it into a computer and tried saving the photos to the downloads folder on the phone (which the app lists photos from) yet somehow they STILL didn't show up, even after reinstalling the app.

6. Would be better with ability to edit photos from app after upload and be able to delete photos from the frame via the app.

7. Worst, the connection to the frame would drop and need to go thru the process again.Great App! Make sure to download the correct version of the App for your product.

8. Cannot transfer photos from Google photos, even when viewing the wanted photos on the same device.

9. Defeats the whole purpose of purchasing this expensive frame.Worst application ever.

10. Right now you can only delete from the frameWhen I try to add photos from albums, the app closes.

11. Little to no ability to crop/, size the pics for the frame.

Steps to Troubleshoot & Fix Polaroid Wi-Fi Photo Frame 2.0 Issues

1. Fix Polaroid Wi-Fi Photo Frame 2.0 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Polaroid Wi-Fi Photo Frame 2.0: Restarting the app will resolve most errors.
  2. Update the Polaroid Wi-Fi Photo Frame 2.0 App. Here is how:
    1. On Android goto PlayStore » Search for "Polaroid Wi-Fi Photo Frame 2.0" » Open Polaroid Wi-Fi Photo Frame 2.0 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Polaroid Wi-Fi Photo Frame 2.0 » click "UPDATE".
  3. Clear Polaroid Wi-Fi Photo Frame 2.0 app cache: Clearing cached data will force your app to retrieve the latest data directly from Polaroid Wi-Fi Photo Frame 2.0 servers.
    1. On Android, goto Settings » Apps » Select "Polaroid Wi-Fi Photo Frame 2.0" » click Storage » click "Clear Cache".
  4. Check Polaroid Wi-Fi Photo Frame 2.0 app permissions. If any of these permissions required to use your device's features are disenabled, Polaroid Wi-Fi Photo Frame 2.0 might not work.
  5. Uninstall and reinstall Polaroid Wi-Fi Photo Frame 2.0. If nothing else has worked, completely uninstall Polaroid Wi-Fi Photo Frame 2.0 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Polaroid Wi-Fi Photo Frame 2.0 not working


2. Fix Polaroid Wi-Fi Photo Frame 2.0 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Polaroid Wi-Fi Photo Frame 2.0 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Polaroid Wi-Fi Photo Frame 2.0 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Polaroid Wi-Fi Photo Frame 2.0 may not be able to connect to the Internet when running in the background.

Reported Issues