Published by Lansinoh Laboratories Inc on Aug 6, 2024

Report an issue with Lansinoh Smartpump 2.0 App.
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Why should I report an Issue with Lansinoh Smartpump 2.0 App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lansinoh Laboratories Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Lansinoh Smartpump 2.0 App Customer Insights

1. Unfortunately, the most important aspect, which is to track the pumping, does not work! The Bluetooth function does not connect most of the time, even after closing the app, or disconnecting.

2. This app is way less complicated than the other three I tried.The smart feature that connects to the pump is very spotty, it seems to work less than half the time.

3. Also constantly scanning for a pump in the background and not being able to turn it off is annoying.There was a glitch that made me download other tracking apps and try them out thinking this one wouldn't be fixed.

4. Every time I open this app my phone freezes up and then crashes within 3 or so minutes of running a breastfeeding timer.

5. I just use the app to track feeding (side and time manually) and diapers but its REALLY inconvenient when you can't even open the app to log this info without it crashing on you.

6. I have had trouble with the Bluetooth connecting, and sometimes the app doesn't want to save and close after a breastfeeding session if I use other apps such as YouTube during the session.

7. If you try to type, the numbers shift when you click off, not major, but annoying.After the recent update, the app crashes every time I try to open it.

8. But I can still log manually in the app and love seeing all of the graphic trends over time!The older version was a lot more user friendly.

9. Update: After the fix, everything is back to normal 🙂 Giving 4 stars because I have the same issues with my pump connecting to the app via Bluetooth (only works about 50% of the time).

10. The old app would just keep the time going forever until you went back to it and turned it off.

11. I gave up long ago on the smart pump feature because it's just unreliable so I manually input all sessions.

Steps to Troubleshoot & Fix Lansinoh Smartpump 2.0 App Issues

1. Fix Lansinoh Smartpump 2.0 App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lansinoh Smartpump 2.0 App: Restarting the app will resolve most errors.
  2. Update the Lansinoh Smartpump 2.0 App App. Here is how:
    1. On Android goto PlayStore » Search for "Lansinoh Smartpump 2.0 App" » Open Lansinoh Smartpump 2.0 App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lansinoh Smartpump 2.0 App » click "UPDATE".
  3. Clear Lansinoh Smartpump 2.0 App app cache: Clearing cached data will force your app to retrieve the latest data directly from Lansinoh Smartpump 2.0 App servers.
    1. On Android, goto Settings » Apps » Select "Lansinoh Smartpump 2.0 App" » click Storage » click "Clear Cache".
  4. Check Lansinoh Smartpump 2.0 App app permissions. If any of these permissions required to use your device's features are disenabled, Lansinoh Smartpump 2.0 App might not work.
  5. Uninstall and reinstall Lansinoh Smartpump 2.0 App. If nothing else has worked, completely uninstall Lansinoh Smartpump 2.0 App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lansinoh Smartpump 2.0 App not working


2. Fix Lansinoh Smartpump 2.0 App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lansinoh Smartpump 2.0 App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lansinoh Smartpump 2.0 App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lansinoh Smartpump 2.0 App may not be able to connect to the Internet when running in the background.

Reported Issues