Contact Lock-Hide File Customer Service

Why should I report an Issue with Lock-Hide File?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of smartkts app to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Can only view a photo by tapping on photo in thumbnail view, returning to thumbnail view, tapping next photo etc.Doesn't work but it provides "must watch whole ad" advertisements on every step.

2. App has one major drawback, it is not possible to swipe to next file, photo, movie.

3. Supports landscape view.

4. Does not work with sd cards, contrary to what advertised.

5. Uninstalled after 10 minutes.I love this app.

1. Fix Lock-Hide File Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lock-Hide File: Restarting the app will resolve most errors.
2. Update the Lock-Hide File App. Here is how:
   1. On Android goto PlayStore » Search for "Lock-Hide File" » Open Lock-Hide File » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lock-Hide File » click "UPDATE".
3. Clear Lock-Hide File app cache: Clearing cached data will force your app to retrieve the latest data directly from Lock-Hide File servers.
   1. On Android, goto Settings » Apps » Select "Lock-Hide File" » click Storage » click "Clear Cache".
4. Check Lock-Hide File app permissions. If any of these permissions required to use your device's features are disenabled, Lock-Hide File might not work.
5. Uninstall and reinstall Lock-Hide File. If nothing else has worked, completely uninstall Lock-Hide File then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lock-Hide File not working

2. Fix Lock-Hide File Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lock-Hide File be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lock-Hide File not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lock-Hide File may not be able to connect to the Internet when running in the background.