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Why should I report an Issue with KPN SmartLife?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of KPN to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
KPN SmartLife Customer Insights
Steps to Troubleshoot & Fix KPN SmartLife Issues
1. Fix KPN SmartLife Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart KPN SmartLife: Restarting the app will resolve most errors.
Update the KPN SmartLife App. Here is how:
On Android goto PlayStore » Search for "KPN SmartLife" » Open KPN SmartLife » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for KPN SmartLife » click "UPDATE".
Clear KPN SmartLife app cache: Clearing cached data will force your app to retrieve the latest data directly from KPN SmartLife servers.
Check KPN SmartLife app permissions. If any of these permissions required to use your device's features are disenabled, KPN SmartLife might not work.
Uninstall and reinstall KPN SmartLife. If nothing else has worked, completely uninstall KPN SmartLife then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing KPN SmartLife not working
2. Fix KPN SmartLife Server issues & Internet Connection
Check network connection: An unstable Internet will make KPN SmartLife be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to KPN SmartLife not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, KPN SmartLife may not be able to connect to the Internet when running in the background.