Published by Alfred Kaouch

Report an issue with Fast Scanner.
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Why should I report an Issue with Fast Scanner Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Alfred Kaouch to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Fast Scanner Mobile

1. Scan documents, photos, receipts, reports and more !

Fast Scanner Customer Insights

1. I downloaded this app to scan some pages for my piano teacher and everytime I "scanned" something it would show up as a black screen.

2. Amazing.It does not allow them me to properly crop or delete documents.

3. :(Wow!! Seriously Great App for Scen.

4. It can make your jpg pdf from drive or capturing jpg from camera to PDF in only 1 sec.

5. Very disappointed.

Steps to Troubleshoot & Fix Fast Scanner Issues

1. Fix Fast Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fast Scanner: Restarting the app will resolve most errors.
  2. Update the Fast Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "Fast Scanner" » Open Fast Scanner Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fast Scanner » click "UPDATE".
  3. Clear Fast Scanner Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Fast Scanner servers.
    1. On Android, goto Settings » Apps » Select "Fast Scanner Mobile" » click Storage » click "Clear Cache".
  4. Check Fast Scanner app permissions. If any of these permissions required to use your device's features are disenabled, Fast Scanner might not work.
  5. Uninstall and reinstall Fast Scanner. If nothing else has worked, completely uninstall Fast Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fast Scanner not working


2. Fix Fast Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fast Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fast Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fast Scanner may not be able to connect to the Internet when running in the background.

Reported Issues