Contact KanTime Customer Service

Why should I report an Issue with KanTime - Private Duty?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kanrad Technologies Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. In addition, it provides the Caregiver to perform check-in/check-out operation, enter Mileage at the time of check-out and ensures Caregiver service to Client by Client's signature.

2. KanTime is an application developed for KanTime Private Duty Agencies.

3. It aids Caregivers to keep track of their Schedules with their pertinent Clients.

4. The back office staffs validates the location and signature.

5. Optimized for tablet as well as the mobile devices.

1. please fix all the bugs before you lose customers.When it works it's great, having more times where it is saying my location is off , not able to clock in , that kinda makes standing longer trying to clock in a waste of my time and my company time...it won't let me clock in saying my location is off but it's not it's on please fix.When I clock in for work it's sometimes says I'm 15 miles away from where I actually am please fix these problems or at least respond.I can't log in.

2. It's still a giant painEvery time I go to check in it keep giving me a error message about my location when I have already turned on my location and the permission has be giving.

3. After the update on the 7th, the next morning my kantime app stopped working and is stuck on the login page.Ive tried to reset phone, reregister it and nothing.

4. This app is great.i can't clock in after update, i sent a message to the email given and it came back as there was no such email.

5. It actually is just a bad app to be using for medical because it is not reliable.If you make a mistake you have to delete the whole thing, Correcting one word It's only possible by voice you have to click the center of the word and correct it.

6. Fixed this.You can't be logged on to multiple devices and when you try to transfer from devices gives you a hard time.

7. I have been using this for about a year now there's a couple catalogsThis app is so helpful.

8. I was able to the 1st day and I've been trying to log in the past 3 days.

9. Caretakers can leave shift notes in the clients file so everyone can see.

10. Tried to email and it bounced back undeliverable.

11. The kantime app was working for about 5 days.

1. Fix KanTime Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KanTime: Restarting the app will resolve most errors.
2. Update the KanTime App. Here is how:
   1. On Android goto PlayStore » Search for "KanTime" » Open KanTime - Private Duty » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KanTime » click "UPDATE".
3. Clear KanTime - Private Duty app cache: Clearing cached data will force your app to retrieve the latest data directly from KanTime servers.
   1. On Android, goto Settings » Apps » Select "KanTime - Private Duty" » click Storage » click "Clear Cache".
4. Check KanTime app permissions. If any of these permissions required to use your device's features are disenabled, KanTime might not work.
5. Uninstall and reinstall KanTime. If nothing else has worked, completely uninstall KanTime then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KanTime not working

2. Fix KanTime Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KanTime be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KanTime not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KanTime may not be able to connect to the Internet when running in the background.