Published by KangDroid(Jason Kang)

Report an issue with File Encrypter/Decrypter.
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Why should I report an Issue with File Encrypter/Decrypter for Android?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of KangDroid(Jason Kang) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

File Encrypter/Decrypter Customer Insights

1. This says file encrypted and/or decryptor for android but I can't decrypt the cia file.

2. 1/5 this app is not recommended for almost the whole populationworks, i have a question tho, is their a way to use this with an app like 'automate' or 'tasker'.

Steps to Troubleshoot & Fix File Encrypter/Decrypter Issues

1. Fix File Encrypter/Decrypter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart File Encrypter/Decrypter: Restarting the app will resolve most errors.
  2. Update the File Encrypter/Decrypter App. Here is how:
    1. On Android goto PlayStore » Search for "File Encrypter/Decrypter" » Open File Encrypter/Decrypter for Android » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for File Encrypter/Decrypter » click "UPDATE".
  3. Clear File Encrypter/Decrypter for Android app cache: Clearing cached data will force your app to retrieve the latest data directly from File Encrypter/Decrypter servers.
    1. On Android, goto Settings » Apps » Select "File Encrypter/Decrypter for Android" » click Storage » click "Clear Cache".
  4. Check File Encrypter/Decrypter app permissions. If any of these permissions required to use your device's features are disenabled, File Encrypter/Decrypter might not work.
  5. Uninstall and reinstall File Encrypter/Decrypter. If nothing else has worked, completely uninstall File Encrypter/Decrypter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing File Encrypter/Decrypter not working


2. Fix File Encrypter/Decrypter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make File Encrypter/Decrypter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to File Encrypter/Decrypter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, File Encrypter/Decrypter may not be able to connect to the Internet when running in the background.

Reported Issues